Ascension Health

Safety and Security Dispatcher

Ascension Health

Milwaukee, WI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about safety and security? Do you thrive in fast-paced environments and have excellent communication skills? Ascension Health is seeking a dedicated Safety and Security Dispatcher to join our team. As a vital member of our organization, you will be responsible for monitoring and responding to emergency and non-emergency calls, ensuring the safety of our patients, staff, and visitors. To excel in this role, you must have strong attention to detail, be able to remain calm under pressure, and have a minimum of 1 year of experience in a dispatch or security role. Join us in our mission to provide exceptional care for our community and make a difference every day.

  1. Monitor and respond to emergency and non-emergency calls in a timely and efficient manner.
  2. Follow established protocols and procedures to ensure the safety and security of patients, staff, and visitors.
  3. Maintain accurate and detailed records of all calls and incidents.
  4. Communicate effectively with emergency services, security personnel, and other staff members.
  5. Remain calm and composed in high-pressure situations.
  6. Collaborate with other departments to ensure a coordinated response to any security or safety issues.
  7. Continuously monitor surveillance and alarm systems to identify and address any potential threats.
  8. Provide excellent customer service to all callers and visitors.
  9. Stay updated on all safety and security protocols and procedures.
  10. Conduct periodic checks of equipment and systems to ensure they are functioning properly.
  11. Train and educate staff on safety and security protocols and procedures.
  12. Adhere to all confidentiality and HIPAA regulations.
  13. Report any safety or security concerns to the appropriate authorities.
  14. Assist in the development and implementation of emergency response plans.
  15. Maintain a professional and courteous demeanor at all times.
  16. Act as a liaison between different departments and outside agencies in emergency situations.
  17. Adhere to all company policies and procedures.
  18. Continuously strive to improve safety and security processes and procedures.
  19. Attend all mandatory trainings and meetings.
  20. Perform any other duties as assigned by the supervisor.
Where is this job?
This job is located at Milwaukee, WI, USA
Job Qualifications
  • Excellent Communication Skills: A Safety And Security Dispatcher At Ascension Health Must Possess Strong Verbal And Written Communication Skills In Order To Effectively Communicate With Emergency Responders, Security Personnel, And Hospital Staff.

  • Knowledge Of Emergency Procedures: The Ideal Candidate Must Have A Thorough Understanding Of Emergency Protocols And Procedures, Including Fire, Medical, And Security Emergencies. This Includes The Ability To Remain Calm And Composed During High-Stress Situations.

  • Attention To Detail: The Role Of A Safety And Security Dispatcher Requires Strong Attention To Detail In Order To Accurately Record And Relay Information To Emergency Responders. This Includes Being Able To Quickly Gather And Process Information From Multiple Sources.

  • Ability To Work In A Fast-Paced Environment: Ascension Health Is A Busy Healthcare Organization, And The Safety And Security Dispatcher Must Be Able To Work Efficiently In A Fast-Paced Environment. This Includes The Ability To Multitask And Prioritize Tasks Effectively.

  • Prior Experience In A Similar Role: Previous Experience As A Dispatcher Or In A Related Field Is Highly Desired For This Position. This Includes Experience With Radio Communication, Emergency Dispatch Systems, And Knowledge Of Security Procedures.

Required Skills
  • Communication Skills

  • Crisis Management

  • Conflict Resolution

  • Critical Thinking

  • Active listening

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Emergency Response

  • Prioritization

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Safety and Security Dispatcher in Milwaukee, WI, USA is between $34,000 and $42,000 per year. This can vary depending on the specific job duties, years of experience, and the employer. Some employers may also offer additional benefits such as health insurance, retirement plans, and paid time off.

Additional Information
Ascension Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 3rd, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Ascension Health

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension includes approximately 165,000 associates and 40,000 aligned providers. The national health system operates more than 2,600 sites of care – including 150 hospitals and more than 50 senior living facilities – in 20 states and the District of Columbia,

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