Ascension Health

Safety and Security Dispatcher

Ascension Health

Indianapolis, IN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Ascension Health, we are committed to providing a safe and secure environment for our patients, visitors, and employees. We are currently seeking a highly motivated and skilled Safety and Security Dispatcher to join our team. This individual will play a crucial role in promptly responding to emergency situations and ensuring the safety of our facilities. The ideal candidate will possess strong communication and problem-solving skills, as well as the ability to remain calm under pressure. If you are passionate about protecting and serving others, we encourage you to apply for this vital position.

  1. Monitor and respond to emergency calls and alarms in a timely manner.
  2. Dispatch appropriate personnel and resources to emergency situations.
  3. Maintain constant communication with security and emergency response teams.
  4. Keep accurate and detailed records of all incidents and responses.
  5. Monitor surveillance cameras and report any suspicious activities or security breaches.
  6. Conduct regular safety and security checks of the facility.
  7. Respond to non-emergency calls and requests for assistance.
  8. Provide excellent customer service to patients, visitors, and employees.
  9. Remain up-to-date on safety and security protocols and procedures.
  10. Collaborate with other departments to ensure a cohesive and effective response to emergencies.
  11. Remain calm and composed in high-stress situations.
  12. Follow established protocols for handling sensitive and confidential information.
  13. Proactively identify potential safety and security risks and report them to the appropriate personnel.
  14. Participate in training and drills to prepare for emergency situations.
  15. Continuously evaluate and improve safety and security procedures.
Where is this job?
This job is located at Indianapolis, IN, USA
Job Qualifications
  • Strong Communication Skills: A Safety And Security Dispatcher At Ascension Health Must Possess Excellent Verbal And Written Communication Skills To Effectively Communicate With Emergency Responders, Hospital Staff, And Patients In High-Stress Situations.

  • Knowledge Of Emergency Protocols: Candidates For This Role Should Have A Strong Understanding Of Emergency Protocols And Procedures, Including How To Handle Medical Emergencies, Security Threats, And Natural Disasters.

  • Ability To Multitask: As A Safety And Security Dispatcher, One Must Be Able To Handle Multiple Tasks Simultaneously, Such As Answering Phone Calls, Dispatching Emergency Responders, And Monitoring Surveillance Systems.

  • Quick Decision-Making Skills: In Emergency Situations, Quick Decision-Making Is Crucial. A Safety And Security Dispatcher At Ascension Health Must Be Able To Assess Situations Quickly And Make Critical Decisions That Prioritize The Safety Of Patients, Staff, And Visitors.

  • Experience With Emergency Communication Systems: Knowledge And Experience With Emergency Communication Systems Such As 911 Dispatching Systems Or Radio Communication Systems Is Essential For A Safety And Security Dispatcher At Ascension Health.

Required Skills
  • Communication Skills

  • Crisis Management

  • Conflict Resolution

  • Critical Thinking

  • Active listening

  • Teamwork

  • Problem-Solving

  • Multi-tasking

  • Computer Literacy

  • Emergency Response

  • Situational Awareness

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Safety and Security Dispatcher in Indianapolis, IN, USA is between $34,689 to $49,488 per year. This range may vary depending on factors such as experience, education, and specific job duties.

Additional Information
Ascension Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 3rd, 2024
Apply BeforeMay 22nd, 2025
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About Ascension Health

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension includes approximately 165,000 associates and 40,000 aligned providers. The national health system operates more than 2,600 sites of care – including 150 hospitals and more than 50 senior living facilities – in 20 states and the District of Columbia,

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