Ascension Health

Patient Care Technician - Mental Health

Ascension Health

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about providing compassionate care to those struggling with mental health challenges? Ascension Health is seeking a dedicated Patient Care Technician to join our team in providing high-quality, holistic care to our patients. As a PCT in our Mental Health department, you will play a vital role in supporting and assisting patients in their journey towards wellness. We are looking for individuals with a strong understanding of mental health and the ability to provide empathetic and patient-centered care. If you are a motivated and compassionate individual with a desire to make a positive impact on the lives of others, we encourage you to apply for this rewarding position.

  1. Provide compassionate care: The primary responsibility of this role is to provide compassionate care to patients struggling with mental health challenges. This includes understanding their needs, showing empathy, and supporting them in their journey towards wellness.
  2. Assist patients: As a Patient Care Technician, you will be responsible for assisting patients with their daily needs, such as personal hygiene, grooming, and mobility. This may also involve assisting with medication management and coordinating transportation to appointments.
  3. Support mental health treatment: You will play a vital role in supporting the mental health treatment of patients by assisting with therapy sessions, monitoring and reporting changes in behavior or mood, and providing a safe and supportive environment for patients.
  4. Collaborate with healthcare team: As a member of the healthcare team, you will collaborate with other mental health professionals, including doctors, nurses, and therapists, to ensure the best possible care for patients.
  5. Maintain records: It is essential to maintain accurate and up-to-date records of patient care, including progress notes, observations, and any changes in treatment plans.
  6. Provide patient education: Patients may have questions or concerns about their mental health, and it will be your responsibility to provide them with accurate and helpful information. This may include educating them on coping strategies, self-care techniques, and community resources.
  7. Ensure patient safety: It is crucial to maintain a safe and secure environment for patients, which may involve implementing safety protocols, conducting room checks, and responding to any behavioral emergencies.
  8. Uphold confidentiality: Respect for patient confidentiality is essential in this role, and you will be responsible for maintaining the privacy of patient information at all times.
  9. Stay current on mental health knowledge: To provide the best care possible, you will be expected to stay current on mental health research, trends, and best practices. This may involve attending training sessions, workshops, or conferences.
  10. Adhere to policies and procedures: Adhering to all policies and procedures, including those related to patient care
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Of A High School Diploma Or Equivalent Is Typically Required For A Patient Care Technician Position In Mental Health At Ascension Health. This Shows Basic Educational Competency And The Ability To Follow Instructions And Procedures.

  • Certified Nursing Assistant (Cna) Certification: A Cna Certification Is Often Required For A Patient Care Technician Role At Ascension Health. This Certification Demonstrates A Basic Understanding Of Patient Care And The Ability To Assist With Daily Tasks.

  • Previous Experience In A Mental Health Setting: Ascension Health May Prefer Candidates Who Have Previous Experience Working In A Mental Health Setting. This Shows Familiarity With The Unique Needs Of Patients In This Field And The Ability To Handle Challenging Situations.

  • Cpr And First Aid Certification: A Current Cpr And First Aid Certification Is Often Required For A Patient Care Technician Position At Ascension Health. This Ensures That The Candidate Is Prepared To Handle Emergency Situations And Provide Necessary Care To Patients.

  • Strong Communication And Interpersonal Skills: As A Patient Care Technician In Mental Health, Strong Communication And Interpersonal Skills Are Crucial For Building Relationships With Patients And Their Families, As Well As Working Effectively With The Healthcare Team. Ascension Health May Look For Candidates Who Possess These Skills To Ensure Quality Patient Care.

Required Skills
  • Communication

  • Mental Health

  • First Aid

  • Record keeping

  • Patient care

  • Teamwork

  • Empathy

  • Medication Administration

  • safety

  • Crisis intervention

  • Behavioral Health

  • Vital Signs Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Patient Care Technician - Mental Health in Austin, TX, USA is between $27,000 and $40,000 per year. This can vary based on factors such as years of experience, education level, and specific job responsibilities.

Additional Information
Ascension Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 9th, 2024
Apply BeforeJuly 20th, 2025
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About Ascension Health

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension includes approximately 165,000 associates and 40,000 aligned providers. The national health system operates more than 2,600 sites of care – including 150 hospitals and more than 50 senior living facilities – in 20 states and the District of Columbia,

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