Patient Access Representative

Ascension Health is seeking a highly motivated individual to join our team as a Patient Access Representative. In this role, you will have the opportunity to make a positive impact on the lives of our patients by providing exceptional customer service and facilitating their access to healthcare services. We are looking for someone who is dedicated, compassionate, and detail-oriented to join our mission of providing compassionate, personalized care to all individuals. If you are a team player with excellent communication skills and a strong background in healthcare, we encourage you to apply for this exciting opportunity.

1. Greeting and welcoming patients in a friendly and professional manner.
2. Conducting patient registration and obtaining necessary demographic and insurance information.
3. Providing accurate and timely scheduling of patient appointments and procedures.
4. Verifying insurance coverage and obtaining necessary authorizations.
5. Assisting patients with financial counseling and payment options.
6. Ensuring HIPAA compliance and maintaining patient confidentiality.
7. Communicating effectively with patients, physicians, and other healthcare professionals.
8. Resolving patient inquiries and concerns in a timely and satisfactory manner.
9. Collaborating with other departments to ensure a seamless patient experience.
10. Maintaining accurate and organized patient records.
11. Adhering to departmental policies and procedures.
12. Participating in ongoing training and education to stay updated on healthcare regulations and processes.
13. Contributing to a positive and supportive work environment.
14. Demonstrating a commitment to the organization's mission and values.
15. Continuously seeking opportunities for improvement and providing feedback to enhance the patient experience.

According to JobzMall, the average salary range for a Patient Access Representative in Detroit, MI, USA is $28,000-$48,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities.

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension includes approximately 165,000 associates and 40,000 aligned providers. The national health system operates more than 2,600 sites of care – including 150 hospitals and more than 50 senior living facilities – in 20 states and the District of Columbia,