Ascension Health

Medical Front Office - Orthopedics Department

Ascension Health

Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an experienced Medical Front Office professional to join our Orthopedics Department at Ascension Health. The ideal candidate will have excellent interpersonal and customer service skills, a strong focus on patient satisfaction, and the ability to manage multiple tasks in a fast-paced environment.If you are an organized and friendly individual who enjoys interacting with patients and can handle a variety of administrative tasks efficiently, this could be the perfect job for you. To be successful in this role, you must have a high school diploma or GED and at least two years of experience in a medical front office setting. Prior experience in orthopedic care is a plus.We are looking for a compassionate individual who is committed to providing the highest quality care and making a positive difference in the lives of our patients. If you think you would be a great addition to our team, we would love to hear from you.

Responsibilities:

  1. Greet and register patients in a professional and friendly manner.
  2. Answer phone calls, answer questions, and transfer calls to appropriate departments.
  3. Collect patient insurance information and verify eligibility.
  4. Schedule appointments and ensure accuracy of patient data.
  5. Collect payments, reconcile accounts, and explain billing options.
  6. Prepare and maintain patient records and reports.
  7. Provide general administrative support to the orthopedics team.
  8. Ensure compliance with all relevant HIPAA regulations.
  9. Assist patients with any questions or concerns they may have.
  10. Assist in resolving any billing discrepancies.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • •High School Diploma Or Equivalent

  • •Knowledge Of Medical Terminology

  • •Proficiency In Microsoft Office Suite

  • •Excellent Customer Service Skills

  • •Strong Organizational And Communication Skills

  • •Ability To Work Independently And As A Team

  • •Ability To Multitask And Prioritize Tasks Efficiently

  • •Ability To Maintain Confidentiality Of Patient Records

Required Skills
  • Insurance

  • Filing

  • Scheduling

  • Coding

  • Billing

  • Scanning

  • Reception

  • Phones

  • Typing

  • Assisting

  • Patient relations

  • Greeting

  • Answering

  • Records

  • Verifying

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Medical Front Office - Orthopedics Department in Austin, TX, USA is $25,000 - $45,000. This range may vary depending on factors such as experience, qualifications, location, and the size of the practice.

Additional Information
Ascension Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 5th, 2023
Apply BeforeJune 9th, 2026
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About Ascension Health

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension includes approximately 165,000 associates and 40,000 aligned providers. The national health system operates more than 2,600 sites of care – including 150 hospitals and more than 50 senior living facilities – in 20 states and the District of Columbia,

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