Ascension Health

Dispatcher - Safety and Security

Ascension Health

Nashville, TN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly organized and detail-oriented individual with a passion for promoting safety and security? Do you thrive in fast-paced environments and have excellent communication skills? Look no further! Ascension Health is seeking a dedicated Dispatcher to join our team and play a crucial role in ensuring the safety and security of our facilities. As a Dispatcher, you will be responsible for monitoring and responding to emergency situations, coordinating with security personnel and local authorities, and maintaining accurate records. If you possess a strong sense of responsibility and a commitment to protecting others, we encourage you to apply. Join us in our mission to provide compassionate, personalized care to our patients and communities.

  1. Monitor and respond to emergency situations in a timely and effective manner.
  2. Coordinate with security personnel and local authorities to ensure a swift and appropriate response to emergency situations.
  3. Maintain accurate and detailed records of all emergency calls and responses.
  4. Utilize communication equipment and systems to effectively communicate with security personnel and emergency responders.
  5. Stay updated on emergency protocols and procedures to ensure a prompt and efficient response to any situation.
  6. Remain calm and composed during high-pressure situations and provide clear and concise instructions to others involved.
  7. Collaborate with other departments and team members to ensure a cohesive and coordinated response to emergencies.
  8. Stay informed about current safety and security concerns and proactively address any potential risks.
  9. Follow all confidentiality and privacy protocols when handling sensitive information.
  10. Provide exceptional customer service to all individuals involved in emergency situations.
  11. Act as a point of contact for security personnel and local authorities during emergency situations.
  12. Maintain a professional and courteous demeanor at all times.
  13. Continuously improve and refine emergency response procedures to ensure the safety of all individuals.
  14. Keep accurate records of all incidents and provide detailed reports as needed.
  15. Adhere to all company policies and procedures and uphold the mission and values of Ascension Health.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Excellent Communication Skills: A Dispatcher Must Have Strong Verbal And Written Communication Skills To Effectively Communicate With Emergency Responders, Security Personnel, And Other Staff Members.

  • Knowledge Of Emergency Procedures: The Ideal Candidate Should Have A Thorough Understanding Of Emergency Procedures, Including How To Handle Various Crisis Situations And How To Coordinate With Emergency Services.

  • Attention To Detail: A Dispatcher Must Be Able To Quickly And Accurately Gather And Record Information From Callers And Relay It To The Appropriate Parties. Attention To Detail Is Crucial In This Fast-Paced And High-Pressure Environment.

  • Ability To Stay Calm Under Pressure: Dispatchers Often Have To Deal With High-Stress Situations, Such As Medical Emergencies Or Security Incidents. The Ability To Remain Calm And Make Quick Decisions Is Essential For Success In This Role.

  • Familiarity With Security Systems And Technology: A Dispatcher Should Have Knowledge And Experience Working With Security Systems And Technology, Such As Cctv Cameras, Alarm Systems, And Access Control Systems. This Will Enable Them To Effectively Monitor And Respond To Security Threats.

Required Skills
  • Crisis Management

  • Conflict Resolution

  • Risk assessment

  • radio communication

  • Emergency Response

  • Incident reporting

  • Threat Assessment

  • Resource allocation

  • Emergency Protocols

  • Surveillance Monitoring

  • First Aid/Cpr

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Dispatcher - Safety and Security in Nashville, TN, USA is between $38,000 and $42,000 per year. This may vary depending on factors such as the specific company, experience level, and additional skills or certifications.

Additional Information
Ascension Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 3rd, 2024
Apply BeforeSeptember 18th, 2025
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About Ascension Health

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension includes approximately 165,000 associates and 40,000 aligned providers. The national health system operates more than 2,600 sites of care – including 150 hospitals and more than 50 senior living facilities – in 20 states and the District of Columbia,

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