
Business Collections Specialist
Manage an assigned customer portfolio averaging 700 or more active accounts with $15 million to $25 million in accounts receivable. Actively collect on approximately $4 million to $7 million in past due balances using priorities established in the SAP collections worklist. Track contacts and follow ups made by phone and email using the SAP collections worklist. Manage and resolve customer billing, payment, service and delivery disputes by partnering with sales, the A/R resolutions team and the sales tax, customer service, loaners and repairs teams. Establish priorities for managing high risk accounts, high dollar past due accounts and aged debt and collaborate with the credit team, regional directors and agency owners on appropriate action. Negotiate and manage payment plans with delinquent customers. Review blocked order queue throughout the day to facilitate order flow on COD and other types of managed accounts.
Ability to work in a high pressure, goal-oriented team environment
Able to navigate through SAP with little guidance in order to perform job functions
2 years of related experience
Time Management
MS Word
Risk Analysis
Record Keeping Skills
Negotiation and influencing skills
MS Excel skills
Process Improvement
Verbal communication
written communication
Adaptability
Results-Driven
According to JobzMall, the average salary range for a Business Collections Specialist in 1370 Creekside Blvd, Naples, FL 34108, USA is $29,711 - $43,966.
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Arthrex, an orthopedic medical device company, is a leader in product development, medical education and a pioneer in arthroscopy, having developed thousands of products and surgical procedures in orthopedic medicine worldwide.

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