
Customer Relations Clerk
As a Customer Relations Clerk, you will be supporting the Customer Relations Specialist team to ensure the Accounts Receivable functions run smoothly. The Customer Relations Clerk provides financial, administrative, and clerical services. They process and monitor incoming payments and secure revenue by verifying and posting receipts. The Customer Relations Clerk works closely with our customer, carrier, and accounting teams. Ensure that customers that do not need PODs are set up to invoice on delivery date. Review payments received for application to correct invoices and review invoices prior to distribution as needed. Manage Level 1 email invoicing processes and work closely with BizDev reps to determine if they want to receive the email before sending it to the customer. Manage Level 1 customer calls regarding customer invoicing and billing issues. Work with the Sales Team to finish loads, as necessary. Create and distribute invoices. Maintain customer accounts.
1+ years experience in an Accounts Receivable role
Self-starter with ability to work independently and as a team
Oracle NetSuite Experience
Highly organized with excellent time management skills and a high degree of accuracy and attention to detail
MS Excel
MS Word
Customer Service skills
Record Keeping Skills
Time Management Skills
Verbal communication
Prioritizing skills
written communication
Problem Solving Skills
Attention to detail and accuracy
Multi tasker
Flexiblility
According to JobzMall, the average salary range for a Customer Relations Clerk in 7701 Metropolis Dr, Austin, TX 78744, USA is between $28,000 and $45,000 per year. This salary range is based on the local job market for customer relations clerks in the Austin area.
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Arrive has been focused on one thing since its founding: raising the standard of what it means to be a broker. Shippers and carriers too often have come to settle for less when it comes to their supply chain partners. Our carriers receive an unprecedented amount of financial and technological support, allowing us to provide our shipping partners with exceptional service and capacity. Our team members are trained to see the world through the eyes of our customers. We are not simply in the logistics business, we are invested in your business -- and focused on using our talent and technology to help it grow.

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