Arrive Logistics

Associate Claims Examiner

Arrive Logistics

7701 Metropolis Dr, Austin, TX 78744, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

Process assigned claims from filing to resolution efficiently, accurately, and within time standards. Review claim documents for accuracy. Research and work with Claims Analysts to evaluate evidence to make informed decisions and respond accordingly. Process appeals, declinations and payment requests. Issue payments to customers and process deductions for carriers. Build a strong understanding of industry regulations and Arrive's and carriers’ insurance policies and their impact on filed claims. Communicate and build strong relationships with carriers, insurance companies and customers. Provide status updates, request additional information and resolve concerns. Establish effective and cooperative working relationships with internal sales and sales management. Work closely with customer reps, carrier reps and accounting as needed to process claims. Maintain ownership of the claims tracking spreadsheet and meet time standards for aging claims. Verify and approve credit based on credit SOP. Maintain ownership of the credit and balance tracking spreadsheet.

Where is this job?
This job is located at 7701 Metropolis Dr, Austin, TX 78744, USA
Job Qualifications
  • Experience in either transportation shipping or sales in a 3PL environment preferred.

  • Develop the ability to process claims generally up to $5,000.

  • Strong critical thinking, judgment and decision making skills.

  • 2 years of related experience

Required Skills
  • MS Word

  • Time Management Skills

  • MS Excel skills

  • Strong risk analysis

Soft Skills
  • Verbal communication

  • written communication

  • Organizational skills

  • Problem Solving Skills

  • Attention to detail and accuracy

  • multitasker

  • Flexiblility

Compensation

According to JobzMall, the average salary range for a Associate Claims Examiner in 7701 Metropolis Dr, Austin, TX 78744, USA is between $29,400 and $45,000 per year. This range can vary depending on the employer, experience level, and industry.

Additional Information
Arrive Logistics is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 24th, 2022
Apply BeforeJuly 20th, 2025
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About Arrive Logistics

Arrive has been focused on one thing since its founding: raising the standard of what it means to be a broker. Shippers and carriers too often have come to settle for less when it comes to their supply chain partners. Our carriers receive an unprecedented amount of financial and technological support, allowing us to provide our shipping partners with exceptional service and capacity. Our team members are trained to see the world through the eyes of our customers. We are not simply in the logistics business, we are invested in your business -- and focused on using our talent and technology to help it grow.

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