Retail Stores - Service Advisor

Are you a passionate customer service professional looking for an opportunity to make a real difference? Aritzia is looking for a motivated Service Advisor to join our team and provide excellent customer service to our clients. In this role, you will be responsible for providing an exceptional customer service experience to each client, ensuring their needs are met and their questions answered. You will also be responsible for providing product knowledge, promoting loyalty programs and ensuring overall client satisfaction.You must have a minimum of 2 years of customer service experience in a retail environment, and a deep understanding of the apparel industry. You must be highly organized, self-motivated and have excellent verbal and written communication skills. Additionally, you must be able to multi-task, prioritize and work well independently and as part of a team.If you are looking for an opportunity to put your customer service skills to work in an exciting and rewarding environment, this is the role for you. Please apply today!

Responsibilities:

1. Provide exceptional customer service to each client, ensuring their needs are met and their questions answered.
2. Provide product knowledge and promote loyalty programs.
3. Ensure overall client satisfaction.
4. Maintain a friendly and professional demeanor with clients.
5. Multi-task, prioritize and work well independently and as part of a team.
6. Stay up to date with product information and industry trends.
7. Handle customer complaints and inquiries in a professional manner.
8. Monitor customer satisfaction levels and identify areas for improvement.
9. Assist with the sales process, including upselling and cross-selling products.
10. Follow company policies and procedures.

According to JobzMall, the average salary range for a Retail Stores - Service Advisor in New York, NY, USA is between $35,000 and $50,000. This range may vary depending on experience, qualifications, and other factors.

Aritzia LP is a Canadian women's fashion brand founded in Vancouver, British Columbia, by Brian Hill in 1984. Aritzia sells a variety of lifestyle apparel through various upscale retail stores across Canada and the United States and online.