Customer & Technical Support Coordinator

Delivering exceptional customer service through receiving and processing orders accurately and in a timely fashion. Must have knowledge and utilization of basic measurement tools (i.e. tape measure, ruler, scale). Ability to read architectural drawings or the willingness to learn. Demonstrate basic knowledge of products and pricing. Addressing and taking initiative in following up on customer inquiries. Resolve discrepancies found on customer orders and proactively facilitate the communication between departments for resolution Collaborate and maintain communications with Sales Representatives on customer-related issues. Maintain statuses on assigned customer open order reports. Continually determine job urgency and priorities to satisfy customer requirements, escalating issues to management as required. Use problem solving ability to contribute, suggest and/or improve work flows, procedures, etc. Using computer proficiency to quickly and accurately enter data. Adhere to company policies, procedures and system documentation.

According to JobzMall, the average salary range for a Customer & Technical Support Coordinator in 201 Isabella St, Pittsburgh, PA 15212, USA is $36,000 - $50,000 per year.

Howmet Aerospace Inc., is an aerospace company based in Pittsburgh, Pennsylvania. The company manufactures components for jet engines, fasteners and titanium structures for aerospace applications, and forged aluminum wheels for heavy trucks.