Reservation Sales Agent

Reservation/Sales Agents will provide effective customer service by communicating information to customers regarding schedules, rates, routings, connections, and destinations. Handle and carefully respond to all customer inquiries through our Chat/SMS program Must possess the ability to use a computer to access information on schedules, rates, routes, and destinations to answer customer inquiries. Must have a thorough knowledge of geography, fares and tariffs, routings to off-line points and office rules and procedures. Must become RailRes qualified and trained to handle all RailRes interactions. Reservation Sales Agent must be able to handle Chat/SMS inquiries in a professional manner consistent with the established procedures and standards of service. Provide excellent customer service through active listening in a Chat/SMS setting.

According to JobzMall, the average salary range for a Reservation Sales Agent in 2955 Market St, Philadelphia, PA 19104, USA is $25,000- $30,000 per year. This salary range can vary depending on experience, location, the company that is hiring, and other factors.

The National Railroad Passenger Corporation, doing business as Amtrak, is a passenger railroad service that provides medium- and long-distance intercity service in the contiguous United States and to nine Canadian cities.