Amtrak

Passenger Engineer Trainee

Amtrak

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Amtrak, where we pride ourselves on providing safe and reliable transportation to millions of passengers every year. We are currently seeking a passionate and driven individual to join our team as a Passenger Engineer Trainee. As a trainee, you will have the opportunity to learn and develop the necessary skills to become a certified Passenger Engineer, responsible for operating our trains and ensuring the comfort and safety of our passengers. We are looking for candidates who are dedicated to providing excellent customer service, have a strong mechanical aptitude, and are willing to commit to a rigorous training program. If you are ready to embark on an exciting career with Amtrak, we encourage you to apply for our Passenger Engineer Trainee position.

  1. Participate in a comprehensive training program to learn the skills and knowledge required to become a certified Passenger Engineer.
  2. Operate trains in a safe and efficient manner, following all safety regulations and protocols.
  3. Provide exceptional customer service to all passengers, ensuring a positive and enjoyable experience.
  4. Monitor and maintain train equipment and report any issues or malfunctions to the appropriate personnel.
  5. Communicate effectively with other crew members and dispatchers to ensure smooth operations and timely arrival at destinations.
  6. Uphold Amtrak's standards of professionalism and uphold the company's values and mission.
  7. Continuously learn and update knowledge of train operations, safety procedures, and customer service techniques.
  8. Adhere to all schedule and route requirements, including arrival and departure times.
  9. Quickly and efficiently respond to emergency situations and take appropriate actions to ensure the safety of passengers and crew.
  10. Complete all necessary paperwork and documentation accurately and in a timely manner.
  11. Follow all company policies and procedures, including those related to safety, security, and customer service.
  12. Maintain a clean and organized work area, including the train cab and passenger areas.
  13. Collaborate with other team members to ensure the smooth and efficient operation of the train.
  14. Demonstrate a commitment to ongoing professional development and continuous improvement.
  15. Represent Amtrak in a positive and professional manner at all times.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • High School Diploma Or Equivalent Education

  • Completion Of An Approved Railroad Training Program

  • Knowledge Of Federal Railroad Administration (Fra) Regulations And Safety Protocols

  • Ability To Pass A Physical Exam And Meet Vision And Hearing Requirements

  • Strong Communication And Problem-Solving Skills, With The Ability To Work In A Team Environment.

Required Skills
  • Communication Skills

  • Time Management

  • Attention to detail

  • customer service

  • Mechanical aptitude

  • Teamwork

  • Problem-Solving

  • Emergency Response

  • Safety Protocols

  • Route Knowledge

  • Train Operations

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Passenger Engineer Trainee in Charlotte, NC, USA is $45,000-$55,000 per year. This may vary based on factors such as experience, education, and specific job duties.

Additional Information
Amtrak is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 15th, 2025
Apply BeforeSeptember 18th, 2025
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About Amtrak

The National Railroad Passenger Corporation, doing business as Amtrak, is a passenger railroad service that provides medium- and long-distance intercity service in the contiguous United States and to nine Canadian cities.

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