Amtrak

Passenger Conductor Trainee

Amtrak

St Cloud, MN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Amtrak, where we are committed to providing safe and efficient transportation for our passengers. We are currently seeking a highly motivated individual to join our team as a Passenger Conductor Trainee. As a Passenger Conductor Trainee, you will play a crucial role in ensuring the smooth operation of our trains and the comfort of our passengers. We are looking for individuals who are dedicated, customer-focused, and have a strong sense of responsibility. If you have a passion for the rail industry and are looking for a challenging and rewarding career, we would love to have you on board.

  1. Greet and welcome passengers on board the train in a friendly and professional manner.
  2. Ensure the safety and security of all passengers while on the train.
  3. Collect and verify tickets and fares from passengers.
  4. Assist passengers with finding seats and storing luggage.
  5. Provide exceptional customer service to all passengers, addressing any questions or concerns they may have.
  6. Communicate effectively with passengers and other crew members to ensure a smooth and efficient operation.
  7. Follow all safety protocols and procedures to ensure a safe environment for passengers and crew.
  8. Conduct pre-trip inspections of the train to ensure it is in proper working order.
  9. Keep accurate records of passenger counts and ticket sales.
  10. Handle any emergencies or disruptions during the trip, following established protocols.
  11. Maintain cleanliness and organization of the train car throughout the trip.
  12. Continuously train and develop skills to improve performance and enhance the passenger experience.
  13. Adhere to Amtrak policies and procedures at all times.
  14. Represent Amtrak in a professional manner, upholding the company's values and mission.
  15. Collaborate with other team members to ensure the overall success of the train journey.
Where is this job?
This job is located at St Cloud, MN, USA
Job Qualifications
  • High School Diploma Or Equivalent

  • Strong Communication And Interpersonal Skills

  • Ability To Work Flexible Hours, Including Nights, Weekends, And Holidays

  • Previous Customer Service Experience

  • Physically Fit And Able To Pass A Pre-Employment Medical Exam And Drug Screening.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Conflict Resolution

  • customer service

  • First Aid

  • Problem-Solving

  • Navigation

  • Safety Procedures

  • Route Knowledge

  • Train Operations

  • Train Equipment

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Passenger Conductor Trainee in St Cloud, MN, USA is $48,000 - $69,000 per year. This may vary depending on factors such as experience, education, and the specific company or organization hiring.

Additional Information
Amtrak is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 15th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Amtrak

The National Railroad Passenger Corporation, doing business as Amtrak, is a passenger railroad service that provides medium- and long-distance intercity service in the contiguous United States and to nine Canadian cities.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started