
Passenger Conductor Trainee
Welcome to Amtrak, where we are committed to providing safe and efficient transportation for our passengers. We are currently seeking a highly motivated individual to join our team as a Passenger Conductor Trainee. As a Passenger Conductor Trainee, you will play a crucial role in ensuring the smooth operation of our trains and the comfort of our passengers. We are looking for individuals who are dedicated, customer-focused, and have a strong sense of responsibility. If you have a passion for the rail industry and are looking for a challenging and rewarding career, we would love to have you on board.
- Greet and welcome passengers on board the train in a friendly and professional manner.
- Ensure the safety and security of all passengers while on the train.
- Collect and verify tickets and fares from passengers.
- Assist passengers with finding seats and storing luggage.
- Provide exceptional customer service to all passengers, addressing any questions or concerns they may have.
- Communicate effectively with passengers and other crew members to ensure a smooth and efficient operation.
- Follow all safety protocols and procedures to ensure a safe environment for passengers and crew.
- Conduct pre-trip inspections of the train to ensure it is in proper working order.
- Keep accurate records of passenger counts and ticket sales.
- Handle any emergencies or disruptions during the trip, following established protocols.
- Maintain cleanliness and organization of the train car throughout the trip.
- Continuously train and develop skills to improve performance and enhance the passenger experience.
- Adhere to Amtrak policies and procedures at all times.
- Represent Amtrak in a professional manner, upholding the company's values and mission.
- Collaborate with other team members to ensure the overall success of the train journey.
High School Diploma Or Equivalent
Strong Communication And Interpersonal Skills
Ability To Work Flexible Hours, Including Nights, Weekends, And Holidays
Previous Customer Service Experience
Physically Fit And Able To Pass A Pre-Employment Medical Exam And Drug Screening.
Communication
Time Management
Multitasking
Conflict Resolution
customer service
First Aid
Problem-Solving
Navigation
Safety Procedures
Route Knowledge
Train Operations
Train Equipment
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Passenger Conductor Trainee in St Cloud, MN, USA is $48,000 - $69,000 per year. This may vary depending on factors such as experience, education, and the specific company or organization hiring.
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The National Railroad Passenger Corporation, doing business as Amtrak, is a passenger railroad service that provides medium- and long-distance intercity service in the contiguous United States and to nine Canadian cities.

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