Amtrak

PASSENGER CONDUCTOR TRAINEE

Amtrak

Harrisburg, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about providing exceptional customer service and ensuring the safety of passengers on a daily basis? Do you have a strong attention to detail and the ability to think quickly in unexpected situations? Amtrak is seeking a highly motivated and personable individual to join our team as a Passenger Conductor Trainee. As a trainee, you will have the opportunity to learn all aspects of the passenger conductor role and develop the skills needed to become a successful conductor. If you are looking for a challenging and rewarding career in the transportation industry, we encourage you to apply!

  1. Provide exceptional customer service to passengers on a daily basis.
  2. Ensure the safety of passengers by following all safety protocols and procedures.
  3. Demonstrate a strong attention to detail to ensure accuracy in tasks and procedures.
  4. Think quickly and make sound decisions in unexpected or emergency situations.
  5. Learn and understand all aspects of the passenger conductor role.
  6. Develop the necessary skills to become a successful conductor.
  7. Follow all company rules, regulations, and policies.
  8. Communicate effectively with passengers, coworkers, and superiors.
  9. Work collaboratively with other team members to ensure efficient and smooth operations.
  10. Attend and actively participate in trainee and safety training programs.
  11. Uphold a professional and personable demeanor at all times.
  12. Keep accurate records and reports of train operations and passenger interactions.
  13. Maintain a high level of knowledge about train routes, schedules, and procedures.
  14. Respond promptly and effectively to passenger inquiries, complaints, and requests.
  15. Adhere to all federal, state, and local laws and regulations related to train operations and safety.
  16. Continuously strive to improve customer service and operational efficiency.
Where is this job?
This job is located at Harrisburg, PA, USA
Job Qualifications
  • Excellent Customer Service Skills

  • High School Diploma Or Equivalent

  • Ability To Work Flexible Hours, Including Nights, Weekends, And Holidays

  • Basic Computer Skills And Proficiency In Using Handheld Electronic Devices

  • Physical Ability To Lift And Maneuver Up To 50 Pounds And Stand For Extended Periods Of Time.

Required Skills
  • Communication

  • Time Management

  • Conflict Resolution

  • customer service

  • First Aid

  • Cash Handling

  • Emergency Response

  • Safety Procedures

  • Ticketing

  • Route Knowledge

  • Train Operations

  • Passenger Assistance

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a PASSENGER CONDUCTOR TRAINEE in Harrisburg, PA, USA is between $36,000 and $50,000 per year. This can vary depending on the specific job duties, experience level, and company hiring.

Additional Information
Amtrak is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 15th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Amtrak

The National Railroad Passenger Corporation, doing business as Amtrak, is a passenger railroad service that provides medium- and long-distance intercity service in the contiguous United States and to nine Canadian cities.

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