Amtrak

Passenger Conductor Trainee

Amtrak

Denver, CO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Amtrak, the nation's leading passenger rail service provider! We are currently seeking dedicated individuals to join our team as Passenger Conductor Trainees. As a Passenger Conductor Trainee, you will play a crucial role in ensuring safe and efficient travel for our passengers. We are looking for candidates who are passionate about providing exceptional customer service, have a strong attention to detail, and thrive in a fast-paced environment. If you have excellent communication skills, a strong work ethic, and a desire to be part of a dynamic team, then we want you to apply for this exciting opportunity.

  1. Greet and welcome passengers as they board the train, creating a positive and welcoming atmosphere for their journey.
  2. Ensure the safety of passengers by following all safety protocols and procedures.
  3. Collect and verify tickets and fares from passengers, and assist with baggage handling.
  4. Provide exceptional customer service by addressing any passenger concerns or inquiries in a professional and timely manner.
  5. Maintain a clean and organized train car, including restocking necessary supplies and disposing of waste properly.
  6. Communicate effectively with other team members, including engineers and other conductors, to ensure a smooth and efficient journey for passengers.
  7. Monitor train schedules and make announcements to passengers regarding delays or other important information.
  8. Comply with all company policies and procedures, including those related to safety and customer service.
  9. Complete required training and certifications to become a fully qualified Passenger Conductor.
  10. Continuously strive to improve customer satisfaction and maintain a positive image of Amtrak as the leading passenger rail service provider.
Where is this job?
This job is located at Denver, CO, USA
Job Qualifications
  • High School Diploma Or Equivalent

  • Ability To Work Flexible Hours, Including Nights, Weekends, And Holidays

  • Excellent Communication And Customer Service Skills

  • Experience Working In A Fast-Paced And Safety-Focused Environment

  • Knowledge Of Basic Train Operations And Regulations, Or Willingness To Undergo Extensive Training And Certification Process.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Teamwork

  • Problem-Solving

  • Emergency Response

  • Safety Procedures

  • Train Operations

  • Ticket

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Passenger Conductor Trainee in Denver, CO, USA is $38,400 - $46,800 per year. This may vary based on the specific company, years of experience, and additional skills and certifications.

Additional Information
Amtrak is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 15th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Amtrak

The National Railroad Passenger Corporation, doing business as Amtrak, is a passenger railroad service that provides medium- and long-distance intercity service in the contiguous United States and to nine Canadian cities.

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