Amtrak

OBS Trainee (Auto Train Attendant)

Amtrak

Lorton, VA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about the railway industry and looking to jumpstart your career? Amtrak is seeking motivated individuals for our OBS Trainee (Auto Train Attendant) position. As an OBS Trainee, you will play a vital role in providing a safe and enjoyable travel experience for our passengers on the Auto Train. This is a unique opportunity to gain hands-on experience and training in a dynamic and fast-paced environment. We are looking for applicants who are eager to learn, have excellent communication skills, and a strong commitment to customer service. Join our team and embark on an exciting journey with Amtrak.

  1. Provide exceptional customer service to passengers on the Auto Train.
  2. Ensure the safety and security of all passengers on board.
  3. Learn and understand all safety protocols and procedures.
  4. Assist passengers with boarding and disembarking the train.
  5. Maintain a clean and organized train car.
  6. Respond promptly to passenger inquiries and concerns.
  7. Communicate effectively with passengers and other team members.
  8. Follow all company policies and procedures.
  9. Attend and successfully complete all required training programs.
  10. Perform tasks assigned by the Train Attendant or Supervisor.
  11. Collaborate with team members to ensure a smooth and efficient operation.
  12. Demonstrate a positive attitude and willingness to learn.
  13. Adhere to all federal, state, and local regulations.
  14. Continuously strive to improve the customer experience.
  15. Represent Amtrak in a professional and courteous manner at all times.
Where is this job?
This job is located at Lorton, VA, USA
Job Qualifications
  • High School Diploma Or Equivalent

  • Ability To Work Flexible Hours, Including Nights, Weekends, And Holidays

  • Excellent Customer Service Skills With A Positive Attitude

  • Basic Mechanical Knowledge And Troubleshooting Skills

  • Ability To Pass A Background Check And Drug Screening

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Cash Handling

  • Multi-tasking

  • Emergency Response

  • Safety Procedures

  • Problem

  • Ticketing

  • Train Operations

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a OBS Trainee (Auto Train Attendant) in Lorton, VA, USA is $35,000 - $45,000 per year. This can vary depending on the specific company, experience level, and benefits offered.

Additional Information
Amtrak is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 10th, 2025
Apply BeforeApril 11th, 2026
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About Amtrak

The National Railroad Passenger Corporation, doing business as Amtrak, is a passenger railroad service that provides medium- and long-distance intercity service in the contiguous United States and to nine Canadian cities.

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