
Lead Service Attendant
The Lead Service Attendant (LSA) is primarily responsible for creating a welcoming atmosphere of hospitability for Amtrak passengers that result in exceeding customer expectations. Maintains cleanliness of rail car interior ensuring compliance with FDA and Amtrak Service Standards requirements. Functions independently while simultaneously supporting the service staff. Utilizes superior interpersonal skills to communicate clearly and effectively with passengers and crew to ensure employee and customer satisfaction in both ideal and off-schedule conditions. Responsible for safe practices and meeting sanitation standards during all segments of service from loading, stocking, preparing, serving, clean-up, and end of trip close outs. Responsible for the security, sale, safe handling and accounting of food and beverage products.
Must be 21 years of age.
Must have some experience in a customer service or similar public contact role exhibiting responsibility
Be able to work while standing for long periods of time.
Some experience in a food/beverage environment, cash Restaurant and/or Travel, Hospitality industries.
Prior experience working in a team service environment a plus
MS Excel
MS Word
Record Keeping Skills
Time Management Skills
Customer-service orientation
Verbal communication
Driven and self-motivated
written communication
Adaptability
Problem Solving Skills
Attention to detail and accuracy
Multi tasker
According to JobzMall, the average salary range for a Lead Service Attendant in Enterprise St, Los Angeles, CA 90021, USA is around $29,000-$45,000. This range may vary depending on the specific job duties, qualifications, and experience required. Additionally, salaries may also vary based on the size of the company, the location, and the industry.
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The National Railroad Passenger Corporation, doing business as Amtrak, is a passenger railroad service that provides medium- and long-distance intercity service in the contiguous United States and to nine Canadian cities.

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