Amtrak

Lead Service Attendant

Amtrak

Enterprise St, Los Angeles, CA 90021, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

The Lead Service Attendant (LSA) is primarily responsible for creating a welcoming atmosphere of hospitability for Amtrak passengers that result in exceeding customer expectations. Maintains cleanliness of rail car interior ensuring compliance with FDA and Amtrak Service Standards requirements. Functions independently while simultaneously supporting the service staff. Utilizes superior interpersonal skills to communicate clearly and effectively with passengers and crew to ensure employee and customer satisfaction in both ideal and off-schedule conditions. Responsible for safe practices and meeting sanitation standards during all segments of service from loading, stocking, preparing, serving, clean-up, and end of trip close outs. Responsible for the security, sale, safe handling and accounting of food and beverage products.

Where is this job?
This job is located at Enterprise St, Los Angeles, CA 90021, USA
Job Qualifications
  • Must be 21 years of age.

  • Must have some experience in a customer service or similar public contact role exhibiting responsibility

  • Be able to work while standing for long periods of time.

  • Some experience in a food/beverage environment, cash Restaurant and/or Travel, Hospitality industries.

  • Prior experience working in a team service environment a plus

Required Skills
  • MS Excel

  • MS Word

  • Record Keeping Skills

  • Time Management Skills

  • Customer-service orientation

Soft Skills
  • Verbal communication

  • Driven and self-motivated

  • written communication

  • Adaptability

  • Problem Solving Skills

  • Attention to detail and accuracy

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Lead Service Attendant in Enterprise St, Los Angeles, CA 90021, USA is around $29,000-$45,000. This range may vary depending on the specific job duties, qualifications, and experience required. Additionally, salaries may also vary based on the size of the company, the location, and the industry.

Additional Information
Amtrak is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 26th, 2022
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Amtrak

The National Railroad Passenger Corporation, doing business as Amtrak, is a passenger railroad service that provides medium- and long-distance intercity service in the contiguous United States and to nine Canadian cities.

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