Amtrak

Asst Superintendent Ops

Amtrak

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly skilled and motivated individual looking for a new opportunity in the transportation industry? Look no further than Amtrak! We are currently seeking an Assistant Superintendent of Operations to join our team and help us deliver safe, reliable, and efficient train services to our passengers. As a crucial member of our Operations team, you will play a key role in overseeing daily operations and ensuring that all trains are running on schedule. With a focus on safety, customer service, and teamwork, we are looking for someone who is dedicated, adaptable, and ready to make a real impact on our organization. If you have a strong background in transportation and a passion for delivering exceptional service, we want to hear from you!

  1. Oversee and manage daily operations of Amtrak trains, including ensuring trains are running on schedule and addressing any delays or issues that may arise.
  2. Maintain a strong focus on safety, following all safety protocols and procedures to ensure the well-being of passengers and employees.
  3. Provide exceptional customer service to passengers, addressing any concerns or complaints in a timely and professional manner.
  4. Work closely with other members of the Operations team to develop and implement strategies for improving efficiency and reducing costs.
  5. Monitor and track train performance metrics, identifying areas for improvement and implementing solutions.
  6. Train and mentor new employees to ensure they have the necessary skills and knowledge to effectively perform their duties.
  7. Collaborate with other departments, such as maintenance and engineering, to ensure proper maintenance and upkeep of trains and equipment.
  8. Stay up-to-date on industry trends and regulations, making necessary adjustments to operations to remain compliant.
  9. Communicate effectively with upper management and participate in strategic planning and decision-making processes.
  10. Maintain a positive and professional attitude, promoting teamwork and collaboration among fellow employees.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Transportation Management, Or A Related Field.

  • Strong Leadership And Communication Skills, With The Ability To Effectively Manage And Motivate A Team.

  • Minimum Of 5 Years Of Experience In Operations Management, Preferably In The Transportation Industry.

  • Knowledge And Understanding Of Federal And State Regulations Related To Rail Operations.

  • Experience With Budget Management, Cost Control, And Strategic Planning.

Required Skills
  • Process Improvement

  • Strategic Planning

  • Project Management

  • Vendor Management

  • Contract Negotiation

  • Budget management

  • Operations Management

  • Team Leadership

  • Risk assessment

  • Performance monitoring

  • Safety compliance

  • Resource

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Emotional Intelligence

  • Leadership

  • Time management

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asst Superintendent Ops in Chicago, IL, USA is $76,000-$100,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization the Asst Superintendent Ops is employed by. Some companies may offer higher salaries or additional benefits such as bonuses or profit sharing.

Additional Information
Amtrak is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 10th, 2025
Apply BeforeJune 9th, 2026
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About Amtrak

The National Railroad Passenger Corporation, doing business as Amtrak, is a passenger railroad service that provides medium- and long-distance intercity service in the contiguous United States and to nine Canadian cities.

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