Patient Access Liaison - Rare Disease

Los Angeles, CA, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Are you passionate about making a difference in the lives of patients with rare diseases? Are you detail-oriented, empathetic, and driven to provide exceptional support and guidance? If so, we have an exciting opportunity for you as a Patient Access Liaison at Amgen. In this role, you will serve as a key point of contact for patients, caregivers, and healthcare providers navigating the complex landscape of rare diseases. With your expertise, you will help ensure access to life-changing treatments and make a meaningful impact on the rare disease community. Join us and be a part of our mission to serve patients with rare diseases and transform lives.

Serve as a primary point of contact for patients, caregivers, and healthcare providers seeking information and support related to rare diseases and treatment options.
Build and maintain strong relationships with patients, caregivers, and healthcare providers to ensure their needs are met and addressed in a timely and compassionate manner.
Provide exceptional support and guidance to patients and caregivers, including information on treatment options, access to resources, and assistance navigating the complex healthcare system.
Collaborate with cross-functional teams within the company to ensure patient needs are considered in decision-making processes.
Serve as a subject matter expert on rare diseases and Amgen's products, staying up-to-date on the latest research and developments in the field.
Develop and implement strategies to increase awareness and understanding of rare diseases and Amgen's role in serving the rare disease community.
Advocate for patients with rare diseases, ensuring their voices are heard and their needs are addressed within the company and in the healthcare industry.
Communicate and collaborate with insurance providers, specialty pharmacies, and other stakeholders to ensure timely access to treatments for patients.
Maintain accurate and confidential patient records and adhere to all relevant regulations and compliance standards.
Participate in relevant conferences, events, and meetings to stay informed and share knowledge with the rare disease community.

Where is this job?

This job is located at Los Angeles, CA, USA

Job Qualifications

Knowledge Of Rare Diseases: A Patient Access Liaison At Amgen Should Possess A Strong Understanding Of Rare Diseases And Their Impact On Patients. This Includes Knowledge Of Disease Characteristics, Treatment Options, And Patient Support Resources.
Experience In Healthcare Industry: A Successful Candidate For This Role Should Have Prior Experience In The Healthcare Industry, Preferably In The Rare Disease Space. This Could Include Experience In Patient Advocacy, Pharmaceutical Sales, Or Healthcare Administration.
Excellent Communication Skills: As A Patient Access Liaison, Effective Communication Is Key. This Includes The Ability To Communicate Complex Medical Information To Patients And Healthcare Professionals, As Well As Strong Interpersonal Skills To Build Relationships And Collaborate With Various Stakeholders.
Understanding Of Insurance And Reimbursement Processes: Amgen’s Patient Access Liaison Will Be Responsible For Navigating The Complex Insurance And Reimbursement Landscape For Rare Disease Treatments. Therefore, A Thorough Understanding Of Insurance Processes, Including Prior Authorization And Appeals, Is Essential.
Strong Customer Service Orientation: Patients With Rare Diseases Often Face Significant Challenges In Accessing Treatment And Navigating The Healthcare System. A Patient Access Liaison Should Have A Strong Customer Service Mindset, With A Commitment To Providing Exceptional Support And Assistance To Patients In Need.

Required Skills

Communication Skills
Data Entry
Multitasking
customer service
Medical Terminology
Time
Insurance Verification
prior authorization
Referral Coordination
Patient Navigation
Electronic Health Records (Ehr)

Soft Skills

Communication
Conflict Resolution
Leadership
Time management
creativity
self-motivation
Teamwork
Adaptability
Problem-Solving
Empathy

Compensation

According to JobzMall, the average salary range for a Patient Access Liaison - Rare Disease in Los Angeles, CA, USA is $70,000 - $90,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific employer.

Additional Information

Amgen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedApril 21st, 2024

Apply BeforeApril 11th, 2026

This job posting is from a verified source.

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