Amgen

Patient Access Liaison - Rare Disease

Amgen

Palm Springs, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are seeking a dedicated and compassionate individual to join our team as a Patient Access Liaison for Rare Disease at Amgen. In this role, you will play a critical part in ensuring that patients with rare diseases have access to life-saving treatments. As a Patient Access Liaison, you will serve as a liaison between patients, healthcare providers, and insurance companies, navigating complex processes to ensure patients receive the care they need. We are looking for someone with a strong background in healthcare, exceptional communication skills, and a passion for making a positive impact on the lives of patients. If you are dedicated, empathetic, and ready to make a difference, we encourage you to apply for this unique opportunity.

  1. Serve as the main point of contact for patients with rare diseases, providing them with support and guidance throughout their treatment journey.
  2. Act as a liaison between patients, healthcare providers, and insurance companies to facilitate the access of life-saving treatments for rare diseases.
  3. Navigate complex processes and procedures to ensure timely and efficient access to treatment for patients.
  4. Develop and maintain strong relationships with healthcare providers, insurance companies, and other stakeholders to facilitate the process of obtaining treatment for patients.
  5. Educate patients and their families about the treatment process, including insurance coverage and financial assistance options.
  6. Collaborate with cross-functional teams within Amgen to support the development and implementation of access strategies for rare disease treatments.
  7. Stay up-to-date on the latest developments and changes in the healthcare industry, particularly related to rare diseases and patient access.
  8. Maintain accurate and detailed records of patient interactions, treatment plans, and insurance authorizations.
  9. Adhere to all legal and regulatory requirements related to patient privacy and confidentiality.
  10. Continuously strive to improve processes and procedures to enhance patient access to treatment and improve overall patient experience.
Where is this job?
This job is located at Palm Springs, CA, USA
Job Qualifications
  • Knowledge Of Rare Diseases: A Patient Access Liaison At Amgen Should Have A Strong Understanding Of Rare Diseases And Their Impact On Patients. This Includes Knowledge Of Treatment Options, Disease Management, And The Rare Disease Landscape.

  • Excellent Communication Skills: As A Liaison Between Amgen And Rare Disease Patients, Strong Communication Skills Are Crucial. This Includes The Ability To Effectively Communicate Complex Medical Information To Patients And Their Families, As Well As Collaborating With Healthcare Providers And Internal Teams At Amgen.

  • Understanding Of Healthcare Systems: A Patient Access Liaison Must Have A Solid Understanding Of The Healthcare System, Including Insurance Coverage, Reimbursement, And Patient Assistance Programs. This Knowledge Is Essential In Helping Patients Navigate The Complex Healthcare System And Access The Treatments They Need.

  • Empathy And Compassion: Working With Patients Who Have Rare Diseases Requires A High Level Of Empathy And Compassion. A Patient Access Liaison Must Be Able To Understand And Empathize With The Challenges Faced By Rare Disease Patients And Their Families, While Providing Support And Guidance In Accessing Treatment.

  • Attention To Detail: The Role Of A Patient Access Liaison Involves Managing A Large Amount Of Information, Including Patient Records, Insurance Claims, And Program Eligibility Requirements. Attention To Detail Is Crucial To Ensure Accuracy And Efficiency In The Patient Access Process.

Required Skills
  • Time Management

  • Multitasking

  • customer service

  • Medical Terminology

  • Patient education

  • Insurance Verification

  • Referral Coordination

  • Electronic Health Records

  • Patient Navigation

  • Healthcare Advocacy

  • Disease Awareness

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Access Liaison - Rare Disease in Palm Springs, CA, USA is $62,000 - $72,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization. Other sources, such as Glassdoor, report a slightly higher average salary range of $66,000 - $80,000 per year for this role in the Palm Springs area.

Additional Information
Amgen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 21st, 2024
Apply BeforeApril 11th, 2026
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About Amgen

Amgen Inc. is an American multinational biopharmaceutical company headquartered in Thousand Oaks, California.

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