Tech Services Specialist

American University is seeking a talented and experienced Tech Services Specialist to join our IT Services team. The ideal candidate will have a strong technical background, a passion for customer service, and the drive to ensure our community has the best possible technical support. In this role, you will provide technical support and troubleshooting for our university students and staff, and ensure that our IT Services department is running smoothly and efficiently.The successful candidate must have a Bachelor's Degree in Computer Science or a related field and at least two years of experience in a similar position. You must also have excellent problem-solving skills and the ability to provide clear explanations of technical solutions to non-technical personnel. Exceptional customer service and communication skills are essential for success in this role, as well as the ability to work independently and as part of a team.If you are looking for an exciting opportunity to join a dynamic team and make a difference at our university, then this is the job for you!

According to JobzMall, the average salary range for a Tech Services Specialist in Washington, DC, USA is $56,000 to $80,000 per year. The salary range will vary depending on the type of company, the size of the organization, and the individual's experience and qualifications.

American University is a leader among Washington DC universities in global education. American University enrolls a diverse student body from throughout the United States and nearly 140 countries.