American Tower

Salesforce Associate Administrator

American Tower

10 Presidential Way, Woburn, MA 01801, USA
Full-TimeDepends on ExperienceEntry LevelBachelors
Job Description

We are seeking a Salesforce Associate Administrator to join American Tower’s IT department’s Salesforce team. The Salesforce Associate Administrator assists with developing and maintaining the Salesforce platform. Day to day you will engage with internal customers to understand their needs and deliver quality software enhancements that provide measurable business value. Configure and administer the Salesforce platform on a day to day basis to support maintenance tickets, small projects, and general upkeep of the platform within specific service level agreements. Assist with resolving problems to ensure customers receive prompt, efficient service; ensure customers’ satisfaction. Develop and maintain productive customer relationships; serve as the point-of-contact for regularly scheduled maintenance check-in meetings with customers.

Where is this job?
This job is located at 10 Presidential Way, Woburn, MA 01801, USA
Job Qualifications
  • One year of general business experience required

  • 1–2 years of Salesforce experience preferred

  • Basic understanding of IT and business concepts.

  • A\bility to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.

Required Skills
  • Time Management

  • MS Excel

  • MS Visio

  • MS Project

  • OneNote

  • Customer relationship skills

Soft Skills
  • Process Improvement

  • Results Oriented

  • Attention to detail

  • Self-Driven

  • Communication Skills

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Salesforce Associate Administrator in 10 Presidential Way, Woburn, MA 01801, USA is between $60,000 and $75,000 per year. Salaries typically start from $50,000 and go up to $90,000. Factors such as the size of the company, the number of years of experience, and the specific skills required may influence the salary range.

Additional Information
American Tower is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 16th, 2021
Apply BeforeJune 21st, 2025
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About American Tower

American Tower Corp. operates as a developer of wireless and broadcast communications real estate, which is engaged in leasing antenna space on multi-tenant communications sites to different providers. It operates business through three segments: Domestic Rental and Management, International Rental and Management and Network Development Services.

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