
Director, Business Process Strategy
Drive the development of a comprehensive Service Framework strategy that will define how GBS (a) interacts with its customer base; (b) addresses business needs for new services and/or changes to existing services. Manage significant interaction and relationships with senior leaders within and outside of finance across all markets to ensure a balance between business units’ and markets’ needs with the requirement to support and drive scalable business processes. Establishing and leading forums to ensure that key stakeholders are fully engaged in the development of strategies/priorities and that the key constituencies essential to the success of these strategies / priorities are aligned. Future state visions for each business process. Implement and manage global demand and issue management processes for GBS. Network and participate with thought leaders within and outside the industry to further process excellence within GBS.
MBA or Master of Accountancy strongly preferred.
A minimum of 12 years of experience in a high-volume, service or operations environment required
A minimum of 8 years of experience leading teams required
Telecommunications industry experience preferred
Performance Management
Time Management
Project Management Skills
Design and business process
Relationship and team building skills
Process Improvement
Results Oriented
Self-Driven
Communication Skills
Detail Oriented and Organized
According to JobzMall, the average salary range for a Director, Business Process Strategy in 116 Huntington Ave, Boston, MA 02116, USA is $90,000 - $130,000 USD annually. This range is based on salaries submitted anonymously by job seekers to JobzMall. Salaries can vary greatly based on the employer, experience, location and other factors.
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American Tower Corp. operates as a developer of wireless and broadcast communications real estate, which is engaged in leasing antenna space on multi-tenant communications sites to different providers. It operates business through three segments: Domestic Rental and Management, International Rental and Management and Network Development Services.

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