American Tower

Director, Business Process Strategy

American Tower

116 Huntington Ave, Boston, MA 02116, USA
Full-TimeDepends on ExperienceSenior LevelBachelors
Job Description

Drive the development of a comprehensive Service Framework strategy that will define how GBS (a) interacts with its customer base; (b) addresses business needs for new services and/or changes to existing services. Manage significant interaction and relationships with senior leaders within and outside of finance across all markets to ensure a balance between business units’ and markets’ needs with the requirement to support and drive scalable business processes. Establishing and leading forums to ensure that key stakeholders are fully engaged in the development of strategies/priorities and that the key constituencies essential to the success of these strategies / priorities are aligned. Future state visions for each business process. Implement and manage global demand and issue management processes for GBS. Network and participate with thought leaders within and outside the industry to further process excellence within GBS.

Where is this job?
This job is located at 116 Huntington Ave, Boston, MA 02116, USA
Job Qualifications
  • MBA or Master of Accountancy strongly preferred.

  • A minimum of 12 years of experience in a high-volume, service or operations environment required

  • A minimum of 8 years of experience leading teams required

  • Telecommunications industry experience preferred

Required Skills
  • Performance Management

  • Time Management

  • Project Management Skills

  • Design and business process

  • Relationship and team building skills

Soft Skills
  • Process Improvement

  • Results Oriented

  • Self-Driven

  • Communication Skills

  • Detail Oriented and Organized

Compensation

According to JobzMall, the average salary range for a Director, Business Process Strategy in 116 Huntington Ave, Boston, MA 02116, USA is $90,000 - $130,000 USD annually. This range is based on salaries submitted anonymously by job seekers to JobzMall. Salaries can vary greatly based on the employer, experience, location and other factors.

Additional Information
American Tower is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 16th, 2021
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About American Tower

American Tower Corp. operates as a developer of wireless and broadcast communications real estate, which is engaged in leasing antenna space on multi-tenant communications sites to different providers. It operates business through three segments: Domestic Rental and Management, International Rental and Management and Network Development Services.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started