
SVP, Head of Primary Auto and General Liability Claims
Welcome to American International Group, where we are committed to providing exceptional insurance solutions and delivering top-notch customer service. We are currently seeking a dynamic and experienced leader to join our team as the Senior Vice President and Head of Primary Auto and General Liability Claims. In this role, you will be responsible for managing and overseeing all aspects of our primary auto and general liability claims, ensuring efficient and effective handling and resolution. We are looking for someone with a strong background in claims management, exceptional leadership skills, and a passion for driving results. If you are a driven and strategic individual with a proven track record of success in the insurance industry, we invite you to apply for this exciting opportunity.
- Develop and implement strategic plans for the primary auto and general liability claims department in alignment with the company's overall goals and objectives.
- Set performance targets and monitor the progress of the claims team to ensure timely and accurate handling of claims, while also maintaining a high level of customer satisfaction.
- Provide leadership and direction to the claims team, including hiring, training, and mentoring employees to foster a high-performing and collaborative work environment.
- Oversee the development and maintenance of efficient claims handling processes and procedures, ensuring compliance with regulatory requirements and industry best practices.
- Review and analyze claims data to identify trends, patterns, and areas for improvement, and implement strategies to mitigate risks and reduce costs.
- Collaborate with other departments, such as underwriting and risk management, to develop and implement strategies for reducing the frequency and severity of claims.
- Ensure timely and accurate reporting of claim activity and financial performance to senior management and other stakeholders.
- Develop and maintain relationships with key partners, including external vendors and legal counsel, to ensure effective and efficient handling of claims.
- Stay informed of industry developments and emerging trends in primary auto and general liability claims management, and make recommendations for process improvements and innovations.
- Represent the company in a professional and ethical manner, both internally and externally, and uphold the company's values and mission.
Extensive Experience In Insurance Claims Management: The Ideal Candidate Should Have At Least 10 Years Of Experience In Managing Primary Auto And General Liability Claims In The Insurance Industry. They Should Have A Deep Understanding Of The Claims Process, Including Investigation, Evaluation, And Settlement.
Strong Leadership Skills: As A Senior Vice President, The Head Of Primary Auto And General Liability Claims Will Be Responsible For Leading A Team Of Claims Professionals. The Candidate Should Have Proven Leadership Skills, Including The Ability To Motivate And Mentor Team Members, Set Clear Goals, And Drive Performance.
In-Depth Knowledge Of Primary Auto And General Liability Insurance: The Job Requires A Thorough Understanding Of Primary Auto And General Liability Insurance Products, Including Coverage, Policy Language, And Regulations. The Candidate Should Possess A Strong Technical Knowledge And Keep Up-To-Date With Industry Trends And Developments.
Excellent Communication And Negotiation Skills: A Key Aspect Of The Role Is Managing Relationships With Internal And External Stakeholders, Including Clients, Brokers, And Legal Counsel. The Candidate Should Have Excellent Communication And Negotiation Skills To Effectively Communicate Complex Claims Information And Negotiate Settlements.
Strategic Mindset And Business Acumen: The Svp, Head Of Primary Auto And General Liability Claims Will Be A Key Member Of The Executive Team And Will Play A Crucial Role In Developing And Implementing Strategic Plans For The Claims Department. The Ideal Candidate Should Have A Strong Business Acumen And The Ability To Think Strategically To Drive Business Growth And Improve Claims Processes.
Data Analysis
Negotiation
Budget management
Leadership
customer service
Team Building
Litigation management
Strategy development
Claims Management
Risk assessment
Regulatory compliance
Problem-Solving
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
creativity
Critical thinking
Teamwork
Adaptability
Empathy
According to JobzMall, the average salary range for a SVP, Head of Primary Auto and General Liability Claims in Atlanta, GA, USA is $162,000-$204,000 per year. This can vary depending on the specific company, industry, and level of experience.
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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