American International Group

SVP, Head of Primary Auto and General Liability Claims

American International Group

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to American International Group, where we are committed to providing exceptional insurance solutions and delivering top-notch customer service. We are currently seeking a dynamic and experienced leader to join our team as the Senior Vice President and Head of Primary Auto and General Liability Claims. In this role, you will be responsible for managing and overseeing all aspects of our primary auto and general liability claims, ensuring efficient and effective handling and resolution. We are looking for someone with a strong background in claims management, exceptional leadership skills, and a passion for driving results. If you are a driven and strategic individual with a proven track record of success in the insurance industry, we invite you to apply for this exciting opportunity.

  1. Develop and implement strategic plans for the primary auto and general liability claims department in alignment with the company's overall goals and objectives.
  2. Set performance targets and monitor the progress of the claims team to ensure timely and accurate handling of claims, while also maintaining a high level of customer satisfaction.
  3. Provide leadership and direction to the claims team, including hiring, training, and mentoring employees to foster a high-performing and collaborative work environment.
  4. Oversee the development and maintenance of efficient claims handling processes and procedures, ensuring compliance with regulatory requirements and industry best practices.
  5. Review and analyze claims data to identify trends, patterns, and areas for improvement, and implement strategies to mitigate risks and reduce costs.
  6. Collaborate with other departments, such as underwriting and risk management, to develop and implement strategies for reducing the frequency and severity of claims.
  7. Ensure timely and accurate reporting of claim activity and financial performance to senior management and other stakeholders.
  8. Develop and maintain relationships with key partners, including external vendors and legal counsel, to ensure effective and efficient handling of claims.
  9. Stay informed of industry developments and emerging trends in primary auto and general liability claims management, and make recommendations for process improvements and innovations.
  10. Represent the company in a professional and ethical manner, both internally and externally, and uphold the company's values and mission.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Extensive Experience In Insurance Claims Management: The Ideal Candidate Should Have At Least 10 Years Of Experience In Managing Primary Auto And General Liability Claims In The Insurance Industry. They Should Have A Deep Understanding Of The Claims Process, Including Investigation, Evaluation, And Settlement.

  • Strong Leadership Skills: As A Senior Vice President, The Head Of Primary Auto And General Liability Claims Will Be Responsible For Leading A Team Of Claims Professionals. The Candidate Should Have Proven Leadership Skills, Including The Ability To Motivate And Mentor Team Members, Set Clear Goals, And Drive Performance.

  • In-Depth Knowledge Of Primary Auto And General Liability Insurance: The Job Requires A Thorough Understanding Of Primary Auto And General Liability Insurance Products, Including Coverage, Policy Language, And Regulations. The Candidate Should Possess A Strong Technical Knowledge And Keep Up-To-Date With Industry Trends And Developments.

  • Excellent Communication And Negotiation Skills: A Key Aspect Of The Role Is Managing Relationships With Internal And External Stakeholders, Including Clients, Brokers, And Legal Counsel. The Candidate Should Have Excellent Communication And Negotiation Skills To Effectively Communicate Complex Claims Information And Negotiate Settlements.

  • Strategic Mindset And Business Acumen: The Svp, Head Of Primary Auto And General Liability Claims Will Be A Key Member Of The Executive Team And Will Play A Crucial Role In Developing And Implementing Strategic Plans For The Claims Department. The Ideal Candidate Should Have A Strong Business Acumen And The Ability To Think Strategically To Drive Business Growth And Improve Claims Processes.

Required Skills
  • Data Analysis

  • Negotiation

  • Budget management

  • Leadership

  • customer service

  • Team Building

  • Litigation management

  • Strategy development

  • Claims Management

  • Risk assessment

  • Regulatory compliance

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Empathy

Compensation

According to JobzMall, the average salary range for a SVP, Head of Primary Auto and General Liability Claims in Atlanta, GA, USA is $162,000-$204,000 per year. This can vary depending on the specific company, industry, and level of experience.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 18th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started