Senior Executive Support Technician

At American International Group (AIG), we are seeking a highly skilled and dedicated Senior Executive Support Technician to join our team. As a global insurance and financial services company, AIG values innovation, collaboration, and a commitment to excellence. In this role, you will have the opportunity to support our senior executives and play a crucial role in ensuring the smooth operation of our business. We are looking for a proactive and experienced individual who is passionate about providing exceptional technical support and has a strong understanding of executive-level needs. If you are a problem-solver with excellent communication skills and a customer-centric approach, we encourage you to apply for this exciting opportunity.

1. Provide technical support to senior executives, including troubleshooting hardware and software issues, setting up and configuring devices, and resolving network connectivity problems.
2. Manage and maintain executive-level technology equipment, including laptops, mobile devices, and conference room technology.
3. Collaborate with other IT teams to implement new technology solutions and upgrades for senior executives.
4. Proactively identify potential technical issues and provide solutions to prevent disruptions in senior executives' daily work.
5. Conduct regular maintenance and updates on executive devices to ensure optimal performance and security.
6. Communicate effectively and professionally with senior executives to understand their needs and provide timely and efficient technical support.
7. Create and maintain documentation and procedures for executive-level technology support.
8. Stay up-to-date with the latest technology trends and provide recommendations for executive-level solutions.
9. Manage executive-level accounts and permissions for various technology platforms and applications.
10. Assist with the planning and execution of executive-level events and meetings, including setting up and troubleshooting audiovisual equipment.
11. Maintain confidentiality and handle sensitive information with discretion.
12. Act as a liaison between senior executives and other IT teams to ensure their technology needs are met.
13. Provide training and guidance to other support staff and ensure consistent and high-quality technical support is provided to all senior executives.
14. Prioritize and manage multiple tasks and projects while meeting tight deadlines.
15. Continuously strive to improve processes and enhance the overall user experience for senior executives.

According to JobzMall, the average salary range for a Senior Executive Support Technician in New York, NY, USA is $90,000 - $120,000 per year. This can vary depending on the specific job responsibilities, experience level, and company size. Some companies may offer higher salaries or additional benefits such as bonuses, stock options, or healthcare benefits. It is also important to consider the cost of living in New York City, which may affect the salary range.

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.