Senior Complex Claims Director - Management Liability

Welcome to American International Group, a leading global insurance organization. We are seeking a highly experienced Senior Complex Claims Director to join our team and oversee our Management Liability claims department. In this role, you will be responsible for managing a team of claims professionals and handling complex and high-value claims for our clients. We are looking for a driven and knowledgeable individual with a strong background in Management Liability claims and a passion for delivering exceptional customer service. If you have a proven track record of successfully managing complex claims and possess strong leadership skills, we encourage you to apply for this exciting opportunity.

1. Manage a team of claims professionals to ensure efficient and effective handling of complex Management Liability claims.
2. Oversee the entire claims process, from initial intake to final resolution, for high-value claims.
3. Develop and implement strategies to effectively manage and mitigate risk for clients.
4. Review and analyze claims data to identify trends and areas for improvement.
5. Communicate with clients, brokers, and other stakeholders to provide updates and address any concerns.
6. Make coverage determinations and negotiate settlements with insureds, attorneys, and other parties.
7. Mentor and train team members to ensure a high level of expertise and customer service.
8. Stay updated on industry best practices, regulations, and changes in the insurance landscape.
9. Work closely with other departments, such as underwriting and legal, to ensure smooth claims handling and resolution.
10. Represent the company in a professional and positive manner at all times.
11. Provide guidance and support to team members to resolve any escalated issues or challenges.
12. Ensure compliance with company policies and procedures, as well as state and federal laws and regulations.
13. Collaborate with senior leadership to develop and implement strategies for continuous improvement of the claims department.
14. Monitor and manage department budget and expenses to ensure financial targets are met.
15. Maintain a high level of customer satisfaction by delivering exceptional service to clients.

According to JobzMall, the average salary range for a Senior Complex Claims Director - Management Liability in Houston, TX, USA is $166,000 to $230,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Factors such as bonuses, benefits, and location can also impact the overall salary range.

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.