American International Group

Senior Complex Claims Director - Management Liability

American International Group

Charlotte, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a seasoned insurance professional with a passion for managing complex claims? Are you looking for an opportunity to lead a team and drive results in a fast-paced environment? If so, we have the perfect role for you! American International Group is seeking a Senior Complex Claims Director for our Management Liability division. In this role, you will utilize your expertise in claims management to oversee a team of claims professionals and ensure the successful resolution of complex management liability claims. We are looking for a dynamic leader who can bring a high level of technical knowledge and strategic thinking to our organization. If you have a proven track record of managing complex claims and possess strong leadership skills, we want to hear from you. Join us and take your career to the next level!

  1. Oversee a team of claims professionals and provide leadership, guidance, and support to ensure the successful resolution of complex management liability claims.
  2. Utilize your expertise in claims management to develop and implement strategies for handling complex claims.
  3. Monitor and assess the performance of the claims team, providing feedback and coaching to drive results.
  4. Collaborate with internal and external stakeholders, such as attorneys and underwriters, to develop effective claims management strategies.
  5. Review and analyze complex claims to identify trends, issues, and potential areas for improvement.
  6. Ensure compliance with company policies, procedures, and regulatory requirements.
  7. Develop and maintain strong relationships with clients and brokers to provide excellent customer service and promote client retention.
  8. Stay updated on industry developments and trends to continuously improve claims handling processes.
  9. Train and mentor claims professionals to enhance their technical skills and knowledge.
  10. Serve as a subject matter expert and provide guidance and support to less experienced team members.
  11. Work closely with other departments, such as legal and finance, to ensure timely and accurate resolution of claims.
  12. Represent the company in mediations, settlement negotiations, and other legal proceedings related to complex claims.
  13. Prepare and present reports and updates on complex claims to senior management.
  14. Take a proactive approach to identify potential risks and develop strategies to mitigate them.
  15. Meet and exceed performance metrics and goals set by the company.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Extensive Experience In Management Liability Claims: A Minimum Of 10 Years Of Experience In Handling Complex Claims In The Management Liability Insurance Space, With A Strong Understanding Of The Current Market Trends And Legal Landscape.

  • Proven Leadership Skills: Demonstrated Ability To Manage A Team Of Claims Professionals, Providing Guidance And Training To Ensure Efficient And Effective Claims Handling. Experience In Managing And Developing Staff To Achieve Performance Goals And Promote A Positive Work Culture.

  • Strong Negotiation And Communication Skills: Excellent Verbal And Written Communication Skills With The Ability To Effectively Negotiate And Resolve Complex Claims With Various Stakeholders, Including Insureds, Brokers, And Legal Counsel.

  • In-Depth Knowledge Of Management Liability Products: Comprehensive Understanding Of Coverage And Exclusions In Management Liability Insurance Policies, Including Directors And Officers Liability, Employment Practices Liability, And Fiduciary Liability.

  • Analytical And Strategic Thinking: Demonstrated Ability To Analyze And Evaluate Complex Claims, Identify Coverage Issues, And Develop Sound Strategies To Achieve Positive Outcomes. Experience In Managing Claims Litigation And Working With Defense Counsel To Develop Effective Defense Strategies.

Required Skills
  • Financial Analysis

  • Team Management

  • Negotiation skills

  • Leadership

  • Compliance Knowledge

  • Claims Management

  • Risk assessment

  • Contract review

  • Fraud detection

  • Policy Interpretation

  • Litigation Strategy

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Complex Claims Director - Management Liability in Charlotte, NC, USA is $159,000 - $212,000 per year. This salary range can vary depending on the specific company, years of experience, and qualifications of the individual.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2024
Apply BeforeSeptember 18th, 2025
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About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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