Senior Complex Claims Director - Financial Institutions
Are you a highly experienced and motivated insurance professional with a passion for complex claims management? Do you thrive in a fast-paced and dynamic environment? American International Group (AIG) is seeking a Senior Complex Claims Director to lead and oversee the Financial Institutions claims team. In this role, you will be responsible for managing and resolving complex claims for our valued clients in the financial institutions sector. We are looking for a strategic thinker with strong leadership skills and a deep understanding of the insurance industry. If you are ready to take on a challenging and rewarding role, we want to hear from you!
- Lead and oversee the Financial Institutions claims team.
- Manage and resolve complex claims for clients in the financial institutions sector.
- Develop and implement strategies for effective and efficient claims management.
- Ensure compliance with company policies and procedures, as well as industry regulations.
- Monitor and analyze claim data to identify trends and make recommendations for improvement.
- Serve as a subject matter expert on complex claims and provide guidance and support to team members.
- Collaborate with cross-functional teams, including underwriting and legal, to develop and implement solutions for complex claims.
- Provide timely and accurate reporting to senior management on the status of complex claims.
- Develop and maintain relationships with key clients and stakeholders.
- Stay updated on industry developments and trends to inform claims management strategies.
- Mentor and coach team members to develop their skills and expertise.
- Conduct performance evaluations and provide feedback to team members.
- Ensure timely and accurate communication with clients and other stakeholders regarding claim status and resolution.
- Handle escalated or sensitive claims with professionalism and discretion.
- Continuously assess and improve processes and procedures to optimize claims handling efficiency and effectiveness.
Extensive Experience In The Financial Industry: The Ideal Candidate Should Have A Minimum Of 10 Years Of Experience In The Financial Industry, Preferably In A Claims Management Role. This Experience Should Include A Thorough Understanding Of Complex Financial Products, Markets, And Regulations.
Strong Leadership Skills: As A Senior Complex Claims Director, The Candidate Will Be Responsible For Overseeing A Team Of Claims Professionals. Therefore, The Candidate Should Possess Strong Leadership Skills, Including The Ability To Motivate And Mentor Team Members, As Well As The Ability To Make Tough Decisions And Manage Conflicts.
In-Depth Knowledge Of Insurance Claims: The Ideal Candidate Should Have A Thorough Understanding Of Insurance Claims Processes, Including Policy Coverage, Investigation Techniques, And Settlement Negotiation. This Knowledge Should Extend Across Various Types Of Insurance, Including Professional Liability, D&O, And Cyber Liability.
Excellent Analytical And Problem-Solving Skills: Complex Claims Require A High Level Of Critical Thinking And Analytical Skills. The Candidate Should Have A Track Record Of Successfully Managing Complex Claims And Resolving Issues Efficiently And Effectively.
Strong Communication And Interpersonal Skills: As A Senior Complex Claims Director, The Candidate Will Be Responsible For Interacting With Various Stakeholders, Including Clients, Brokers, Underwriters, And Legal Counsel. Therefore, Strong Communication And Interpersonal Skills Are Essential For Building And Maintaining Relationships And Effectively Managing Expectations.
Financial Analysis
Data Analysis
Team Management
Negotiation skills
customer service
Risk assessment
Leadership Abilities
Fraud detection
Legal Knowledge
Policy Interpretation
Problem
Claim Management
Communication
Leadership
Time management
Work ethic
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Complex Claims Director - Financial Institutions in San Francisco, CA, USA is $144,000-$180,000 per year. This may vary depending on the specific company, experience level, and other factors.
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.
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