American International Group

Senior Claims Analyst, Mass Tort and Complex Coverage

American International Group

London, UK
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a skilled and experienced claims analyst with expertise in handling mass tort and complex coverage cases? Look no further! American International Group is seeking a Senior Claims Analyst to join our dynamic team. As a global leader in insurance and financial services, we are committed to providing our clients with the highest level of support and expertise. In this role, you will play a critical role in managing and resolving complex claims, while ensuring compliance with company policies and procedures. If you have a strong background in claims analysis and are ready to take on new challenges, we want to hear from you!

  1. Conduct thorough analysis of complex claims to determine coverage and liability.
  2. Develop and implement strategies for resolving mass tort and complex coverage cases.
  3. Communicate regularly with internal and external stakeholders to provide updates on claim status and progress.
  4. Identify and investigate potential fraudulent activities related to claims.
  5. Review and interpret insurance policies to determine coverage and applicable limits.
  6. Collaborate with legal department to provide support on litigated claims.
  7. Ensure compliance with company policies and procedures and regulatory requirements.
  8. Train and mentor junior claims analysts on best practices and company standards.
  9. Maintain accurate and detailed records of claim activities and decisions.
  10. Participate in meetings and presentations to share expertise and provide recommendations for process improvements.
  11. Stay updated on industry trends and changes in regulations related to claims handling.
  12. Represent the company in a professional and ethical manner in all interactions with clients and stakeholders.
  13. Provide guidance and support to other departments on claims-related issues.
  14. Analyze data and provide reports to management on claim trends and performance.
  15. Assist in the development and implementation of new claims handling procedures and tools.
Where is this job?
This job is located at London, UK
Job Qualifications
  • Extensive Experience In Mass Tort And Complex Coverage Claims: A Senior Claims Analyst Should Have A Minimum Of 5-7 Years Of Experience In Handling Mass Tort And Complex Coverage Claims. This Should Include A Strong Understanding Of The Legal And Regulatory Landscape Surrounding These Types Of Claims.

  • Strong Knowledge Of Insurance Policies And Coverage: The Ideal Candidate Should Possess A Deep Understanding Of Insurance Policies And Coverage, Particularly In Relation To Mass Tort And Complex Coverage Claims. This Includes A Thorough Understanding Of Policy Language, Exclusions, And Limitations.

  • Excellent Analytical And Problem-Solving Skills: As A Senior Claims Analyst, The Ability To Analyze Complex Information And Identify Patterns And Trends Is Crucial. The Candidate Should Also Possess Strong Problem-Solving Skills To Effectively Manage And Resolve Challenging Claims.

  • Proven Track Record Of Successful Claims Management: A Senior Claims Analyst Should Have A Proven Track Record Of Managing And Resolving Complex Claims, Including Negotiating Settlements And Handling Litigation. This Experience Should Be Reflected In Their Work History And Supported By References.

  • Effective Communication And Leadership Skills: As A Senior-Level Position, The Candidate Should Have Excellent Communication And Leadership Skills. This Includes The Ability To Effectively Communicate With Internal And External Stakeholders, Manage A Team, And Provide Guidance And Mentorship To Junior Claims Analysts.

Required Skills
  • Negotiation

  • Claims Management

  • Risk assessment

  • Legal Analysis

  • Insurance law

  • Investigation

  • Litigation Support

  • Policy Interpretation

  • Settlement Negotiation

  • Case Evaluation

  • Complex Coverage

  • Mass Tort

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Work ethic

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Claims Analyst, Mass Tort and Complex Coverage in London, UK is £60,000 - £85,000 per year. This range can vary depending on factors such as experience, qualifications, and the specific company or industry the individual is working in.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 30th, 2026
Apply BeforeMay 30th, 2026
This job posting is from a verified source. 

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started