American International Group

Recovery Specialist

American International Group

Johannesburg, South Africa
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated and passionate individual with a desire to help others? Are you looking for a fulfilling career in the insurance industry? Look no further than American International Group (AIG) for an exciting opportunity as a Recovery Specialist.As a Recovery Specialist at AIG, you will play a crucial role in ensuring the financial stability and success of our organization. You will be responsible for managing and recovering funds from insurance claims, negotiating settlements, and developing relationships with external stakeholders. We are seeking a candidate who is self-motivated, detail-oriented, and possesses strong communication and negotiation skills. If you are a team player with a positive attitude and a commitment to excellence, we encourage you to apply for this rewarding position.

  1. Manage and recover funds from insurance claims to ensure the financial stability and success of the organization.
  2. Negotiate settlements with external stakeholders to maximize recovery and minimize losses.
  3. Develop and maintain relationships with external stakeholders, such as insurance companies and legal representatives, to facilitate the recovery process.
  4. Conduct thorough investigations and analyses of insurance claims to determine the appropriate course of action.
  5. Utilize knowledge of insurance policies and regulations to accurately assess and validate claims.
  6. Stay up-to-date on industry trends and best practices in insurance claim recovery.
  7. Communicate effectively with team members and other departments to ensure a smooth and efficient recovery process.
  8. Maintain accurate and organized records of claims and recovery efforts.
  9. Collaborate with legal and compliance teams to ensure all recovery efforts are in compliance with company policies and regulations.
  10. Continuously improve and streamline recovery processes to increase efficiency and effectiveness.
  11. Act as a subject matter expert on recovery efforts and provide guidance to other team members.
  12. Stay informed on all relevant laws, regulations, and industry standards related to recovery efforts.
  13. Handle sensitive and confidential information with the utmost discretion and professionalism.
  14. Demonstrate a strong commitment to customer service and provide a positive experience for all stakeholders involved in the recovery process.
  15. Represent the organization with integrity and professionalism at all times.
Where is this job?
This job is located at Johannesburg, South Africa
Job Qualifications
  • Bachelor's Degree In A Related Field Such As Finance, Accounting, Or Business Administration.

  • Minimum Of 2 Years Of Experience In A Recovery Or Collections Role, Preferably Within The Insurance Industry.

  • Strong Knowledge Of Insurance Policies And Procedures, Including Claims Handling And Recovery Processes.

  • Excellent Communication And Negotiation Skills, With The Ability To Effectively Communicate With Internal And External Stakeholders.

  • Proficiency In Microsoft Office And Other Relevant Software Programs, As Well As The Ability To Learn And Effectively Utilize New Systems And Technology.

Required Skills
  • Financial Analysis

  • Data Analysis

  • Communication

  • Time Management

  • Multitasking

  • Negotiation

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Problem-Solving

  • Attention to

  • Crisis intervention

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Recovery Specialist in Johannesburg, South Africa is between R120,000 and R300,000 per year. This can vary depending on factors such as experience, skills, and the specific industry or company the Recovery Specialist is working in. Some job listings may also offer additional benefits such as commission or bonuses.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 3rd, 2025
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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