American International Group

Quality Assurance Senior Manager – Underwriting Operations

American International Group

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to American International Group, where we are committed to providing our clients with exceptional quality and service. We are currently seeking a highly skilled and experienced Quality Assurance Senior Manager to oversee our Underwriting Operations team. In this role, you will be responsible for ensuring the accuracy and efficiency of our underwriting processes and procedures. We are looking for a detail-oriented and results-driven individual with a strong background in underwriting and a passion for quality assurance. If you are up for the challenge and ready to join a dynamic and innovative team, we would love to hear from you.

  1. Develop and implement quality assurance strategies and processes for the Underwriting Operations team.
  2. Review and evaluate underwriting policies, guidelines, and procedures to ensure they are aligned with company standards and industry best practices.
  3. Conduct regular audits and inspections of underwriting processes and documentation to identify any areas for improvement.
  4. Collaborate with other departments to gather data and insights on underwriting trends and issues, and use this information to make recommendations for process improvements.
  5. Train and mentor underwriters on quality assurance standards and procedures, and provide ongoing support and guidance.
  6. Monitor and report on key performance indicators related to underwriting quality, accuracy, and efficiency.
  7. Identify and address any gaps or deficiencies in underwriting training and development, and work with HR to implement solutions.
  8. Stay up-to-date on industry regulations and changes in underwriting practices, and ensure compliance within the team.
  9. Lead and facilitate meetings and discussions with team members and other stakeholders to communicate quality assurance initiatives and results.
  10. Continuously seek opportunities to streamline processes and improve overall efficiency and effectiveness of underwriting operations.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Extensive Experience In Underwriting Operations: The Ideal Candidate For The Quality Assurance Senior Manager Position At Aig Should Have At Least 10 Years Of Experience In Underwriting Operations, With A Strong Understanding Of Industry Best Practices And Regulatory Requirements.

  • Strong Leadership Skills: As A Senior Manager, The Candidate Should Possess Excellent Leadership Skills And Be Able To Effectively Manage A Team Of Quality Assurance Professionals. This Includes The Ability To Motivate, Mentor, And Provide Guidance To Team Members.

  • In-Depth Knowledge Of Quality Assurance Processes: The Candidate Should Have A Deep Understanding Of Quality Assurance Processes And Methodologies, Including The Ability To Design, Implement, And Monitor Quality Control Procedures.

  • Analytical And Problem-Solving Skills: The Candidate Should Possess Strong Analytical Skills, With The Ability To Identify And Resolve Complex Issues In A Timely And Efficient Manner. This Includes The Ability To Analyze Data, Identify Trends, And Provide Actionable Insights To Improve Underwriting Operations.

  • Excellent Communication And Collaboration Skills: The Candidate Should Have Excellent Communication Skills, With The Ability To Effectively Communicate With Cross-Functional Teams, Senior Leadership, And External Stakeholders. They Should Also Have Strong Collaboration Skills To Work Effectively With Other Departments To Drive Quality Improvement Initiatives.

Required Skills
  • Risk Management

  • Process Improvement

  • Performance Management

  • Data Analysis

  • Budget management

  • Quality Control

  • Team Leadership

  • Audit management

  • Training and Development

  • Problem-Solving

  • Project

  • Compliance Oversight

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Quality Assurance Senior Manager – Underwriting Operations in Atlanta, GA, USA is $130,000 – $150,000 per year. Salaries may vary depending on factors such as experience, qualifications, and the specific company or industry. Some employers may also offer additional benefits and bonuses.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 18th, 2024
Apply BeforeApril 11th, 2026
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About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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