American International Group

Principal Claims Investigator

American International Group

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to American International Group, one of the leading insurance companies in the world. We are currently seeking a highly skilled and experienced Principal Claims Investigator to join our dynamic team. As the Principal Claims Investigator, you will play a critical role in ensuring the integrity and accuracy of our claims processes. We are looking for an individual who is detail-oriented, analytical, and possesses exceptional investigative skills. If you are passionate about uncovering the truth and have a strong background in claims investigation, we would love to hear from you.

  1. Conduct thorough and unbiased investigations of insurance claims to determine their validity and accuracy.
  2. Review and analyze all relevant documentation and evidence to support claims investigations.
  3. Identify and collect necessary information from various sources, such as claimants, witnesses, and other involved parties.
  4. Utilize various investigative techniques, including interviews, site visits, and surveillance, to gather crucial information.
  5. Document all findings and maintain accurate and organized records of investigations.
  6. Collaborate with other members of the claims team to identify potential fraudulent claims and take appropriate action.
  7. Communicate investigation findings and recommendations to management and other relevant parties.
  8. Stay updated on industry regulations and best practices for claims investigation.
  9. Provide training and guidance to junior investigators and claims staff.
  10. Handle sensitive and confidential information with the utmost discretion and professionalism.
  11. Make recommendations for process improvements to enhance the efficiency and effectiveness of claims investigations.
  12. Represent the company in legal proceedings related to claims investigations.
  13. Maintain a high level of integrity and ethical standards in all investigations and interactions.
  14. Stay up-to-date on emerging trends and technologies in the field of claims investigation.
  15. Collaborate with other departments, such as underwriting and risk management, to identify potential areas of risk and implement preventative measures.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Minimum Of 5 Years Experience In Claims Investigation, Preferably In The Insurance Industry.

  • Strong Knowledge Of Insurance Policies, Coverage, And Claims Processes.

  • Excellent Analytical And Problem-Solving Skills, With The Ability To Make Decisions Based On Complex Information.

  • Leadership Experience And The Ability To Manage A Team Of Claims Investigators.

Required Skills
  • Communication Skills

  • Data Analysis

  • Time Management

  • Team Management

  • Attention to detail

  • Negotiation

  • Conflict Resolution

  • Risk assessment

  • Fraud detection

  • Insurance law

  • Investigative Techniques

Soft Skills
  • Communication

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • flexibility

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Principal Claims Investigator is $64,000 to $102,000 per year. However, this can vary depending on factors such as location, experience, and the specific company or organization. Additionally, some Principal Claims Investigators may also receive bonuses or other forms of compensation.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 31st, 2025
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started