Medical Assistance Coordinator

At American International Group, we are seeking a highly organized and compassionate individual to join our team as a Medical Assistance Coordinator. As a global insurance company, AIG is committed to providing exceptional support to our clients in times of need, and that's where you come in. In this role, you will use your medical knowledge and outstanding communication skills to coordinate medical assistance services for our policyholders and their families. We are looking for someone who is detail-oriented, empathetic, and able to thrive in a fast-paced environment. If you are committed to making a positive impact on people's lives and possess the necessary qualifications, we invite you to apply for this rewarding opportunity.

1. Coordinate and manage medical assistance services for AIG policyholders and their families.
2. Utilize medical knowledge and understanding of AIG policies to effectively communicate with policyholders and healthcare providers.
3. Ensure timely and accurate processing of medical assistance requests.
4. Maintain a high level of organization and attention to detail in all aspects of the job.
5. Demonstrate empathy and compassion in all interactions with policyholders and their families.
6. Work closely with internal teams to gather necessary information and resources for medical assistance requests.
7. Collaborate with external healthcare providers to secure necessary medical services for AIG policyholders.
8. Keep up-to-date with changes and developments in the healthcare industry to continuously improve processes and services.
9. Maintain accurate records and documentation of all medical assistance requests and services provided.
10. Adhere to all company policies, procedures, and regulations in the performance of duties.
11. Prioritize and manage multiple tasks and requests in a fast-paced environment.
12. Communicate effectively with all stakeholders, including policyholders, healthcare providers, and internal teams.
13. Serve as a positive representative of AIG and its commitment to providing exceptional support to clients.
14. Continuously strive to improve processes and procedures to enhance the overall efficiency and effectiveness of medical assistance services.
15. Maintain confidentiality and adhere to privacy regulations in handling sensitive medical information.

According to JobzMall, the average salary range for a Medical Assistance Coordinator in Houston, TX, USA is between $35,000 and $50,000 per year. The exact salary will depend on factors such as experience, education, and specific job responsibilities.

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.