
Head of Regional HR Service Delivery
Are you a highly experienced Human Resources professional with a passion for delivering exceptional service to employees? We are looking for a dynamic and results-driven Head of Regional HR Service Delivery to join our team at American International Group. In this role, you will be responsible for overseeing the HR service delivery for our regional offices, ensuring that all HR processes are executed efficiently and effectively. We are seeking a candidate with a strong background in HR, excellent leadership skills, and a customer-focused mindset. If you are ready to take on a challenging and rewarding role in a global organization, we want to hear from you.
- Develop and implement a strategic plan for HR service delivery in the regional offices of American International Group.
- Oversee the execution of HR processes, such as recruitment, onboarding, performance management, and employee relations, to ensure they are carried out efficiently and effectively.
- Monitor and analyze HR metrics to identify areas for improvement and make recommendations for enhancing service delivery.
- Lead and manage a team of HR professionals, providing coaching and guidance to ensure they are delivering high-quality service to employees.
- Collaborate with other HR leaders to ensure consistency in service delivery across all regions.
- Ensure compliance with all applicable laws and regulations related to HR service delivery.
- Develop and maintain relationships with key stakeholders, including employees, managers, and external partners, to understand their needs and provide exceptional service.
- Develop and implement strategies to continuously improve the employee experience and drive employee engagement.
- Stay updated on industry trends and best practices in HR service delivery to continuously enhance processes and procedures.
- Represent the company in a positive and professional manner, both internally and externally, as a leader in HR service delivery.
Bachelor's Degree In Human Resources, Business Administration, Or Related Field.
Minimum 10 Years Of Experience In Hr Service Delivery, Preferably In A Multi-National Company.
Proven Track Record Of Leading And Managing Hr Service Delivery Teams In A Regional Or Global Setting.
Strong Knowledge Of Hr Policies, Procedures, And Practices, With A Focus On Compliance And Risk Management.
Excellent Communication, Leadership, And Problem-Solving Skills, With The Ability To Work Effectively With Stakeholders At All Levels.
Change Management
Strategic Planning
Performance Management
Data Analysis
Conflict Resolution
People management
Employee engagement
Talent Acquisition
Stakeholder management
Budgeting and Forecasting
Compliance and Regulations
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Head of Regional HR Service Delivery in Atlanta, GA, USA is between $140,000 and $200,000 per year. However, this can vary depending on factors such as the size and industry of the company, the individual's experience and qualifications, and other benefits such as bonuses and stock options. Additionally, salaries may be higher for those in leadership positions with more responsibility and a larger team to manage.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started
