American International Group

Head of Regional HR Service Delivery

American International Group

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly experienced Human Resources professional with a passion for delivering exceptional service to employees? We are looking for a dynamic and results-driven Head of Regional HR Service Delivery to join our team at American International Group. In this role, you will be responsible for overseeing the HR service delivery for our regional offices, ensuring that all HR processes are executed efficiently and effectively. We are seeking a candidate with a strong background in HR, excellent leadership skills, and a customer-focused mindset. If you are ready to take on a challenging and rewarding role in a global organization, we want to hear from you.

  1. Develop and implement a strategic plan for HR service delivery in the regional offices of American International Group.
  2. Oversee the execution of HR processes, such as recruitment, onboarding, performance management, and employee relations, to ensure they are carried out efficiently and effectively.
  3. Monitor and analyze HR metrics to identify areas for improvement and make recommendations for enhancing service delivery.
  4. Lead and manage a team of HR professionals, providing coaching and guidance to ensure they are delivering high-quality service to employees.
  5. Collaborate with other HR leaders to ensure consistency in service delivery across all regions.
  6. Ensure compliance with all applicable laws and regulations related to HR service delivery.
  7. Develop and maintain relationships with key stakeholders, including employees, managers, and external partners, to understand their needs and provide exceptional service.
  8. Develop and implement strategies to continuously improve the employee experience and drive employee engagement.
  9. Stay updated on industry trends and best practices in HR service delivery to continuously enhance processes and procedures.
  10. Represent the company in a positive and professional manner, both internally and externally, as a leader in HR service delivery.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Bachelor's Degree In Human Resources, Business Administration, Or Related Field.

  • Minimum 10 Years Of Experience In Hr Service Delivery, Preferably In A Multi-National Company.

  • Proven Track Record Of Leading And Managing Hr Service Delivery Teams In A Regional Or Global Setting.

  • Strong Knowledge Of Hr Policies, Procedures, And Practices, With A Focus On Compliance And Risk Management.

  • Excellent Communication, Leadership, And Problem-Solving Skills, With The Ability To Work Effectively With Stakeholders At All Levels.

Required Skills
  • Change Management

  • Strategic Planning

  • Performance Management

  • Data Analysis

  • Conflict Resolution

  • People management

  • Employee engagement

  • Talent Acquisition

  • Stakeholder management

  • Budgeting and Forecasting

  • Compliance and Regulations

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Head of Regional HR Service Delivery in Atlanta, GA, USA is between $140,000 and $200,000 per year. However, this can vary depending on factors such as the size and industry of the company, the individual's experience and qualifications, and other benefits such as bonuses and stock options. Additionally, salaries may be higher for those in leadership positions with more responsibility and a larger team to manage.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 11th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started