American International Group

Head of Commercial Claims, Singapore

American International Group

Singapore
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the dynamic world of American International Group (AIG), one of the leading global insurance organizations. We are currently seeking a driven and experienced individual to join our team as the Head of Commercial Claims for our Singapore office. As the Head of Commercial Claims, you will play a critical role in overseeing and managing the commercial claims function for AIG in Singapore. This is a unique opportunity for a highly skilled and motivated professional to join our team and make a significant impact on our business. If you are a strategic thinker with a strong background in commercial claims and leadership experience, we encourage you to apply for this exciting role.

  1. Oversee and manage the commercial claims function for AIG in Singapore.
  2. Develop and implement strategic plans to optimize the commercial claims process and improve efficiency.
  3. Monitor and analyze claims data to identify trends and areas for improvement.
  4. Ensure compliance with company policies, procedures, and regulatory requirements.
  5. Lead a team of claims professionals, providing guidance, coaching, and support to achieve department and company goals.
  6. Collaborate with other departments, such as underwriting and risk management, to identify and mitigate potential claim risks.
  7. Serve as a point of escalation for complex or high-value claims.
  8. Communicate with clients, brokers, and other stakeholders to provide updates and resolve any issues.
  9. Manage relationships with external vendors, such as law firms and adjusters.
  10. Prepare and present reports to senior management on claims performance and key metrics.
  11. Continuously evaluate and improve claims processes to ensure efficiency and effectiveness.
  12. Stay updated on industry developments and best practices in commercial claims management.
  13. Foster a positive and collaborative work environment to promote teamwork and employee engagement.
  14. Represent AIG in industry events, conferences, and speaking engagements.
  15. Adhere to ethical standards and promote a culture of integrity within the claims department.
Where is this job?
This job is located at Singapore
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Minimum Of 10 Years Of Experience In Commercial Claims Handling And Management.

  • Extensive Knowledge Of The Singapore Insurance Market And Regulatory Environment.

  • Strong Leadership Skills And Proven Track Record Of Managing A Team Of Claims Professionals.

  • Excellent Communication And Negotiation Skills, With The Ability To Effectively Interact With Clients, Brokers, And Internal Stakeholders.

Required Skills
  • Financial Analysis

  • Strategic Planning

  • Vendor Management

  • Data Analysis

  • Negotiation

  • Budget management

  • customer service

  • Claims Management

  • Team Leadership

  • Risk assessment

  • Legal Compliance

  • Contract review

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Head of Commercial Claims, Singapore in Singapore is between $150,000 to $300,000 per year. However, this can vary depending on factors such as the size and industry of the company, years of experience, and specific job responsibilities. Bonuses and benefits may also be included in the overall compensation package.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 3rd, 2025
Apply BeforeApril 11th, 2026
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About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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