Consumer Affairs Analyst
The Complaint Analyst will be working in the dynamic Customer Solutions Unit supporting AIG legacy business. Research, facilitation with business areas to resolve and respond to non-regulatory complaints. Perform Root Cause Analyses to understand the cause of issues and develop recommendations for solutions. Quality and content review of data entered into the complaints management system. As a contributor at AIG you are the one the clients turn to resolve their concerns. You act with speed, composure, compassion and knowledge to solve problems and the work you do every day is the heart of AIG’s business.
5 + years of experience within a compliance and/or insurance operations related function in a corporate environment preferred.
Background in handling challenging circumstances
Knowledge of Life & Annuity products/systems a plus
Time Management
Presentation skills
Record Keeping Skills
Client service orientation
Complaints management
Verbal communication
written communication
Attention to detail
Multitasking Skills
Problem Solving Skills
According to JobzMall, the average salary range for a Consumer Affairs Analyst in 110 W C St, San Diego, CA 92101, USA is between $59,918 and $96,927 per year. The salary range is based on the experience of the analyst, the size of the company, and the industry.
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.
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