American International Group

Complex Claims Director - Miscellaneous Professional Liability

American International Group

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to American International Group! We are seeking a highly experienced and dynamic Complex Claims Director for our Miscellaneous Professional Liability division. In this role, you will lead a team of claims professionals and oversee the management of complex and high-value claims. Your expertise will be crucial in ensuring effective and efficient resolution of claims, while maintaining strong relationships with clients and stakeholders. If you have a proven track record in handling complex claims and possess strong leadership skills, we encourage you to apply for this exciting opportunity.

  1. Oversee the management of complex and high-value claims within the Miscellaneous Professional Liability division.
  2. Lead and manage a team of claims professionals, providing guidance and support as needed.
  3. Utilize your expertise and experience to effectively and efficiently resolve claims in a timely manner.
  4. Maintain strong relationships with clients and stakeholders, ensuring their needs and concerns are addressed.
  5. Develop and implement strategies to mitigate risk and minimize potential losses.
  6. Keep up-to-date with industry trends and best practices related to complex claims management.
  7. Collaborate with other departments and teams within the company to ensure a seamless claims handling process.
  8. Review and analyze claims data to identify areas for improvement and implement necessary changes.
  9. Provide regular reports and updates to senior management on the status of complex claims.
  10. Serve as a subject matter expert and resource for the team, providing guidance and training as needed.
  11. Ensure compliance with all relevant laws, regulations, and company policies.
  12. Represent the company in a professional and positive manner when interacting with external parties.
  13. Proactively identify potential issues and develop solutions to prevent or mitigate their impact.
  14. Participate in departmental and company-wide initiatives to improve processes and enhance customer experience.
  15. Stay updated on industry developments and changes to ensure the company remains competitive in the market.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Extensive Experience In Complex Claims Handling: The Ideal Candidate Should Have A Minimum Of 10 Years Of Experience In Handling Complex Claims In The Miscellaneous Professional Liability Insurance Industry. They Should Have A Deep Understanding Of The Policies, Coverage, And Legal Issues Involved In Such Claims.

  • Strong Knowledge Of Legal And Regulatory Framework: The Complex Claims Director Should Possess A Strong Understanding Of The Legal And Regulatory Environment In Which American International Group Operates. They Should Be Well-Versed With Relevant Laws, Regulations, And Industry Best Practices Pertaining To Miscellaneous Professional Liability Claims.

  • Excellent Analytical And Problem-Solving Skills: The Complex Claims Director Should Be Able To Analyze Complex Claim Scenarios, Identify Potential Issues, And Develop Effective Strategies To Manage And Resolve Them. They Should Also Have Strong Decision-Making Skills To Make Sound Judgments In A Fast-Paced And High-Pressure Environment.

  • Leadership And Team Management Experience: As A Leader In The Complex Claims Department, The Ideal Candidate Should Have Experience In Managing A Team Of Claims Professionals. They Should Possess Excellent Communication And Interpersonal Skills To Effectively Lead, Mentor, And Motivate Their Team Members.

  • Proven Track Record Of Successfully Managing Complex Claims: The Complex Claims Director Should Have A Proven Track Record Of Handling And Resolving Complex Claims In The Miscellaneous Professional Liability Insurance Space. They Should Be Able To Provide Examples Of Their Successful Claim Resolutions And Their Impact On The Organization.

Required Skills
  • Financial Analysis

  • Negotiation skills

  • Policy Analysis

  • Litigation management

  • Claims Management

  • Team Leadership

  • Risk assessment

  • Problem-Solving

  • Client communication

  • Legal Knowledge

  • Insurance Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Complex Claims Director - Miscellaneous Professional Liability in New York, NY, USA is between $190,000 and $250,000 per year. However, this may vary depending on the specific company, experience level, and other factors.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 29th, 2024
Apply BeforeJuly 8th, 2026
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About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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