American International Group

Complex Claims Director - Management Liability

American International Group

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to American International Group! We are seeking a highly skilled Complex Claims Director to join our team and oversee our Management Liability claims division. In this role, you will be responsible for managing a team of claims professionals and ensuring the timely and accurate resolution of complex claims. We are looking for an experienced leader with strong knowledge of Management Liability claims and a proven track record of success in a fast-paced and dynamic environment. If you are a strategic thinker with exceptional communication and problem-solving skills, we encourage you to apply for this exciting opportunity.

  1. Oversee and manage the Management Liability claims division of American International Group.
  2. Lead and develop a team of claims professionals, providing guidance, coaching, and support.
  3. Ensure that all claims are handled efficiently and effectively, meeting company standards and regulatory requirements.
  4. Develop and implement strategic plans to optimize the performance of the Management Liability claims division.
  5. Monitor and analyze claim data to identify trends and make recommendations for process improvements.
  6. Collaborate with other departments and teams to ensure a coordinated approach to claims resolution.
  7. Act as a subject matter expert on Management Liability claims, providing guidance and support to team members and other stakeholders.
  8. Develop and maintain relationships with external partners such as brokers, attorneys, and adjusters.
  9. Stay up-to-date on industry trends, laws, and regulations related to Management Liability claims.
  10. Handle complex and high-value claims personally, utilizing strong problem-solving skills and sound judgment.
  11. Communicate regularly and effectively with internal and external stakeholders, providing updates on the status of claims.
  12. Ensure compliance with company policies and procedures, as well as legal and regulatory requirements.
  13. Participate in the hiring and training of new team members.
  14. Manage and allocate resources effectively to meet department goals and objectives.
  15. Represent AIG in a professional and positive manner at industry events and conferences.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Extensive Experience In Managing Complex Claims In The Management Liability Insurance Sector.

  • In-Depth Knowledge Of Relevant Laws, Regulations, And Industry Standards Related To Management Liability Claims.

  • Proven Leadership Skills, With The Ability To Effectively Manage A Team Of Claims Professionals.

  • Strong Analytical And Problem-Solving Skills, With The Ability To Handle Complex And High-Value Claims.

  • Excellent Communication And Negotiation Skills, With The Ability To Effectively Liaise With Clients, Internal Stakeholders, And External Parties.

Required Skills
  • Financial Analysis

  • Negotiation skills

  • Litigation management

  • Claims Management

  • Team Leadership

  • Risk assessment

  • Coverage analysis

  • Contract review

  • Fraud detection

  • Compliance monitoring

  • Stakeholder Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Complex Claims Director - Management Liability in Chicago, IL, USA is $130,000 - $170,000 per year. This can vary based on factors such as years of experience, education, and specific job responsibilities within the role.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2024
Apply BeforeJune 9th, 2026
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About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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