American International Group

Complex Claims Director - Management Liability

American International Group

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to American International Group, where we strive to protect our clients from complex risks and provide them with peace of mind. We are currently seeking a highly skilled and experienced Complex Claims Director for our Management Liability team. As the Complex Claims Director, you will play a vital role in managing and resolving complex claims for our clients, ensuring that they receive the highest level of service and support. This is a challenging and rewarding position that requires a strong understanding of management liability insurance, exceptional leadership skills, and the ability to navigate complex legal and regulatory environments. If you have a passion for managing complex claims and a desire to make a positive impact, we encourage you to apply for this position.

  1. Manage and oversee all complex claims for our clients within the Management Liability team.
  2. Develop and implement effective strategies for the resolution of complex claims, ensuring a timely and fair outcome for our clients.
  3. Utilize a deep understanding of management liability insurance to effectively evaluate and analyze complex claims.
  4. Lead a team of claims adjusters and provide guidance and support in the handling of complex claims.
  5. Work closely with legal and regulatory teams to ensure compliance and adherence to all laws and regulations in the handling of complex claims.
  6. Communicate regularly with clients and provide updates on the status of their complex claims.
  7. Act as a liaison between clients and internal teams, ensuring effective communication and collaboration to resolve complex claims.
  8. Develop and maintain relationships with external partners, such as lawyers and experts, to assist in the handling of complex claims.
  9. Continuously monitor industry trends and changes in laws and regulations related to management liability insurance, and adjust strategies and processes accordingly.
  10. Conduct thorough investigations and reviews of complex claims to identify potential fraud or misrepresentation.
  11. Maintain accurate and detailed records of complex claims and provide regular reports to management.
  12. Stay updated on the latest developments and advancements in the field of management liability insurance.
  13. Provide exceptional customer service to clients, demonstrating empathy and understanding while managing their complex claims.
  14. Train and mentor team members on best practices for handling complex claims.
  15. Represent the company in a professional manner at industry events and conferences.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Extensive Experience In Managing Complex Claims In The Management Liability Insurance Space, With A Deep Understanding Of Industry Trends And Best Practices.

  • Proven Track Record Of Successfully Leading A Team Of Claims Professionals, Including Setting Strategic Direction, Managing Performance, And Promoting A Collaborative And Inclusive Work Environment.

  • Strong Knowledge Of Insurance Policies And Coverage Language Related To Management Liability, Including D&O, Epl, And Fiduciary Liability.

  • Excellent Communication And Negotiation Skills, With The Ability To Effectively Manage Relationships With Internal And External Stakeholders, Including Insureds, Brokers, And Legal Counsel.

  • Advanced Analytical And Problem-Solving Abilities, With A Keen Attention To Detail And The Ability To Identify And Mitigate Potential Risks And Exposures.

Required Skills
  • Financial Analysis

  • Communication

  • Team Management

  • Negotiation

  • Leadership

  • Policy Analysis

  • Claims Management

  • Risk assessment

  • Problem-Solving

  • fraud investigation

  • contract Interpretation

  • Legal Knowledge

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Complex Claims Director - Management Liability in Atlanta, GA, USA is $130,000 to $230,000 per year. This may vary depending on the specific company, years of experience, and other factors such as education and certifications. Additionally, bonuses and other incentives may also contribute to the overall compensation for this role.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2024
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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