American International Group

Complex Claims Director, Financial Institutions

American International Group

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to American International Group (AIG), one of the world's leading insurance organizations. We are currently seeking a highly experienced Complex Claims Director to join our team in the Financial Institutions division. As the Complex Claims Director, you will play a critical role in managing and overseeing complex claims related to financial institutions. This is a dynamic and challenging role that requires a strong leader with exceptional analytical and communication skills. If you have a passion for delivering exceptional customer service and a deep understanding of the financial industry, we encourage you to apply.

  1. Manage and oversee complex claims related to financial institutions for American International Group (AIG).
  2. Utilize strong analytical skills to review and evaluate complex claims, identifying potential issues and developing solutions.
  3. Serve as a subject matter expert on financial institutions and insurance claims, providing guidance and support to team members.
  4. Collaborate with internal teams, including underwriting and legal, to ensure timely and accurate resolution of complex claims.
  5. Develop and implement strategies for efficient and effective claims handling, while maintaining high levels of customer satisfaction.
  6. Maintain a thorough understanding of industry regulations and compliance requirements, ensuring all claims are handled in accordance with established guidelines.
  7. Monitor and report on claim trends and patterns, identifying areas for improvement and implementing corrective actions.
  8. Lead and mentor a team of claims professionals, providing guidance and support to ensure consistent and high-quality work.
  9. Communicate with clients and stakeholders, including financial institutions and other insurance companies, to provide updates and resolve any issues related to complex claims.
  10. Stay up-to-date on industry developments and best practices, continuously improving and refining claims processes and procedures.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Minimum Of 10 Years Of Experience In The Insurance Industry, With A Focus On Complex Claims Within The Financial Institutions Sector.

  • In-Depth Knowledge Of Financial Institutions Products And Services, Including Coverage Forms And Policy Language.

  • Strong Understanding Of Regulatory Requirements And Compliance Related To Financial Institutions Claims.

  • Proven Track Record Of Successfully Managing And Resolving Complex Claims, Including Experience With Large And High-Profile Cases.

  • Excellent Communication And Leadership Skills, With The Ability To Effectively Manage A Team And Collaborate With Internal And External Stakeholders.

Required Skills
  • Financial Analysis

  • Negotiation skills

  • Compliance Knowledge

  • Litigation management

  • Team Leadership

  • Risk assessment

  • Client Relations

  • Problem-Solving

  • Fraud detection

  • Claim Management

  • Insurance Regulations

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Complex Claims Director, Financial Institutions is $120,000 to $160,000 per year. However, this can vary depending on the specific company, location, and level of experience of the individual. Some companies may offer higher salaries for this position, while others may offer lower salaries. Additionally, bonuses and other benefits may also impact the overall compensation package for a Complex Claims Director, Financial Institutions.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 3rd, 2025
Apply BeforeSeptember 18th, 2025
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About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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