Complex Claims Director, Excess
Welcome to American International Group, the world's leading insurance organization! We are currently seeking a highly skilled and experienced Complex Claims Director to join our dynamic team. In this role, you will be responsible for overseeing complex excess claims and providing strategic direction to our claims teams. Our ideal candidate is a dynamic leader with a strong background in claims management and a deep understanding of the excess insurance market. If you are looking to take your career to the next level and make an impact in the insurance industry, we encourage you to apply for this exciting opportunity.
- Oversee complex excess claims: As the Complex Claims Director, you will be responsible for managing all complex excess claims for American International Group. This includes analyzing and evaluating claims, determining coverage, and ensuring timely and accurate resolution.
- Provide strategic direction: You will be expected to provide strategic direction to the claims teams, ensuring that all claims are handled efficiently and in line with the company's goals and objectives. This may include developing and implementing new processes and procedures, as well as identifying areas for improvement.
- Lead and manage a team: As a dynamic leader, you will be responsible for managing a team of claims professionals and providing them with guidance and support. This may include setting performance goals, conducting performance evaluations, and providing training and development opportunities.
- Maintain a deep understanding of the excess insurance market: It will be essential for you to stay updated on industry trends and changes in the excess insurance market. This will allow you to make informed decisions and provide valuable insights to the claims teams.
- Collaborate with internal and external stakeholders: You will work closely with various internal departments, such as underwriting and legal, to ensure a collaborative and efficient claims process. You will also represent the company in negotiations and discussions with external parties, such as clients and attorneys.
- Ensure compliance with regulations and company policies: As part of your responsibilities, you will be expected to ensure that all claims are handled in compliance with relevant regulations and company policies. This includes maintaining accurate records, adhering to ethical standards, and mitigating risk.
- Drive results and meet performance targets: You will play a crucial role in meeting the company's performance targets and driving results. This may involve analyzing data, identifying trends, and implementing strategies to improve claims outcomes.
- Foster a positive and inclusive work environment: As a leader, you will be responsible for creating a positive and inclusive work environment for your team. This includes promoting diversity and inclusion, fostering open communication, and recognizing and celebrating team achievements
Extensive Experience In Insurance Industry: The Ideal Candidate For A Complex Claims Director, Excess Role At American International Group Should Have At Least 10-15 Years Of Experience In The Insurance Industry With A Focus On Handling Complex And High-Value Claims. This Experience Will Provide Them With The Necessary Knowledge And Skills To Effectively Manage And Oversee The Company's Excess Claims.
Expertise In Excess Claims Management: A Complex Claims Director, Excess Must Have A Deep Understanding Of Excess Claims And Their Complexities. They Should Have A Strong Track Record Of Successfully Managing And Resolving Complex Claims, Including Those Involving Multiple Parties, High Dollar Amounts, And Various Coverage Issues.
Strong Leadership And Management Skills: As A Senior-Level Position, A Complex Claims Director, Excess Must Possess Exceptional Leadership And Management Skills. They Should Be Able To Effectively Lead A Team Of Claims Professionals, Delegate Tasks, And Ensure Timely And Accurate Resolution Of Claims. They Should Also Have The Ability To Mentor And Develop Junior Team Members.
Analytical And Strategic Thinking: Complex Claims Require A High Level Of Analytical And Strategic Thinking To Effectively Manage And Resolve Them. The Ideal Candidate For This Position Should Have A Strong Aptitude For Problem-Solving, Critical Thinking, And Decision-Making. They Should Be Able To Analyze Complex Situations, Identify Key Issues, And Develop Effective Strategies For Claim Resolution.
Excellent Communication And Interpersonal Skills: A Complex Claims Director, Excess Must Have Excellent Communication Skills To Effectively Liaise With Internal And External Stakeholders. They Should Be Able To Communicate Complex Claim Issues And Resolutions In A Clear And Concise Manner To Various Audiences, Including Senior Management, Clients, And Legal Counsel. Strong Interpersonal Skills Are Also Essential For Building And Maintaining Relationships With Clients, Brokers, And Other Key Stakeholders.
Financial Analysis
Communication
Negotiation
Conflict Resolution
Analytical Thinking
Decision Making
Litigation management
Claims Management
Team Leadership
Risk assessment
Customer
Policy Interpretation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Complex Claims Director, Excess in Boston, MA, USA is $150,000-$200,000 per year. This can vary based on factors such as experience, education, and the specific company and industry the individual works in. Additionally, bonuses and other forms of compensation may also impact the overall salary range.
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.
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