American International Group

Complex Claims Director- Cyber, Media, & Technology

American International Group

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a skilled leader with a passion for navigating complex claims in the ever-evolving landscape of Cyber, Media, and Technology? Look no further! American International Group is seeking a dynamic and experienced Complex Claims Director to join our team. In this role, you will be responsible for overseeing and managing complex claims in the rapidly growing sectors of Cyber, Media, and Technology. Your expertise and strategic thinking will be crucial in providing effective, efficient, and innovative solutions for our clients. Join us and make a difference in the ever-changing world of insurance. To excel in this role, you must have a strong background in complex claims management, a deep understanding of the Cyber, Media, and Technology industries, and exceptional leadership skills. If you are a driven individual with a track record of success in managing high-value and intricate claims, we want to hear from you! Join us at AIG and take your career to the next level.

  1. Oversee and manage complex claims in the Cyber, Media, and Technology industries.
  2. Utilize expertise and strategic thinking to provide effective and innovative solutions for clients.
  3. Lead a team of claims professionals to ensure timely and accurate resolution of complex claims.
  4. Develop and implement strategies to mitigate risk and minimize losses.
  5. Stay up-to-date on industry trends and changes in the Cyber, Media, and Technology landscape.
  6. Collaborate with internal and external stakeholders, including clients, legal teams, and underwriters.
  7. Conduct thorough investigations and evaluations of complex claims.
  8. Monitor and analyze data to identify areas for improvement and implement processes to increase efficiency.
  9. Provide guidance and mentorship to team members to foster their professional growth.
  10. Communicate effectively with all parties involved in a claim, including clients, brokers, and senior management.
  11. Ensure compliance with company policies, procedures, and regulatory requirements.
  12. Represent the company in a professional and ethical manner at all times.
  13. Handle escalated claims and provide support to team members as needed.
  14. Maintain accurate and detailed records of claims activities and decisions.
  15. Continuously evaluate and improve claims processes and procedures to better serve clients and increase profitability.
  16. Collaborate with other departments to develop and implement training programs for claims professionals.
  17. Attend industry conferences and networking events to stay current on emerging trends and best practices.
  18. Maintain a positive and professional working relationship with internal and external stakeholders.
  19. Adhere to budgetary and financial guidelines.
  20. Uphold the company's values and promote a culture of excellence and continuous improvement.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Extensive Experience In Cyber, Media, & Technology Insurance: The Ideal Candidate Should Have At Least 10 Years Of Experience In Handling Complex Claims In The Cyber, Media, And Technology Insurance Industry. This Includes A Deep Understanding Of The Unique Risks And Challenges Associated With These Types Of Claims.

  • Strong Leadership Skills: As A Complex Claims Director, This Individual Will Be Responsible For Managing A Team Of Claims Professionals. Therefore, The Candidate Should Possess Strong Leadership Skills, Including The Ability To Motivate And Guide Team Members, Delegate Tasks Effectively, And Handle Conflicts And Challenges That May Arise.

  • In-Depth Knowledge Of Insurance Policies And Coverage: A Complex Claims Director Should Have A Thorough Understanding Of Insurance Policies And Coverage Related To Cyber, Media, And Technology. This Includes Knowledge Of Policy Language, Exclusions, And Limitations, As Well As The Ability To Interpret And Apply These To Complex Claims Scenarios.

  • Excellent Communication And Negotiation Skills: The Role Of A Complex Claims Director Involves Frequent Communication And Negotiation With Various Stakeholders, Including Clients, Brokers, Attorneys, And Other Insurance Professionals. The Ideal Candidate Should Possess Excellent Communication And Negotiation Skills To Effectively Advocate For Aig's Interests And Reach Favorable Outcomes.

  • Analytical And Problem-Solving Skills: Complex Claims In The Cyber, Media, And Technology Space Require A High Level Of Analytical And Problem-Solving Skills. The Candidate Should Be Able To Evaluate Complex Claims, Identify Potential Challenges And Solutions, And Make Informed Decisions To Mitigate Risks And Protect Aig's Interests.

Required Skills
  • Negotiation skills

  • Litigation management

  • Claims Management

  • Risk assessment

  • cybersecurity

  • Coverage analysis

  • Fraud detection

  • Policy Interpretation

  • Data Breach Response

  • Media Liability

  • Technology Coverage

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Complex Claims Director- Cyber, Media, & Technology in New York, NY, USA is $150,000-$200,000 per year. This can vary depending on the specific company, experience level, and education of the individual.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 29th, 2024
Apply BeforeSeptember 18th, 2025
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About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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