Complex Claims Director, Casualty
At American International Group, we are committed to providing our clients with exceptional insurance solutions and support. As the Complex Claims Director for Casualty, you will play a crucial role in leading a team of dedicated claims professionals to effectively manage and resolve complex claims for our valued clients. This is a high-impact role that requires a strong leader with extensive experience in casualty claims management. If you are a dynamic and results-driven professional with a proven track record of success in the insurance industry, we want to hear from you. Join our team and make a difference in the lives of our clients.
- Lead and manage a team of claims professionals to effectively handle complex casualty claims for clients.
- Develop and implement strategies and processes to ensure timely and accurate resolution of claims.
- Monitor and review claims to ensure compliance with company policies and procedures.
- Provide guidance and support to team members, including coaching and training, to enhance their skills and knowledge in managing complex claims.
- Collaborate with other departments and stakeholders to identify and address potential risks and issues related to complex claims.
- Communicate with clients to understand their needs and concerns, and provide timely updates on the status of their claims.
- Maintain a thorough understanding of the insurance industry and stay updated on industry trends and developments related to casualty claims.
- Analyze data and metrics to identify areas for improvement and implement solutions to enhance the overall claims process.
- Ensure compliance with regulatory requirements and internal policies and procedures.
- Represent the company in meetings and negotiations with clients, brokers, and other external parties.
- Foster a positive and collaborative work environment within the team.
- Continuously evaluate and improve processes and procedures to increase efficiency and effectiveness in handling complex claims.
- Stay updated on industry best practices and incorporate them into the claims process.
- Report to senior management on the status of complex claims and provide recommendations for improvement.
- Uphold the company's values and promote a culture of excellence and customer service.
Extensive Experience In Complex Claims: The Ideal Complex Claims Director, Casualty Candidate Should Have A Minimum Of 10 Years Of Experience In Handling Complex Casualty Claims, Including Property Damage, Bodily Injury, And Environmental Claims. This Experience Should Also Include A Strong Understanding Of Insurance Policies And Coverage.
Strong Leadership Skills: This Role Will Require The Candidate To Oversee A Team Of Claims Adjusters, So Strong Leadership Skills Are Essential. The Candidate Should Have A Proven Track Record Of Effectively Managing And Developing A Team, As Well As The Ability To Make Critical Decisions And Communicate Effectively With All Levels Of The Organization.
In-Depth Knowledge Of Insurance Regulations: The Candidate Should Have A Thorough Understanding Of Insurance Regulations At The State, Federal, And International Levels. They Should Also Have Experience Working With Compliance And Legal Teams To Ensure All Claims Are Handled In Accordance With These Regulations.
Analytical And Problem-Solving Skills: Complex Claims Often Require A High Level Of Analysis And Problem-Solving To Determine Coverage, Liability, And Damages. The Candidate Should Have Strong Analytical Skills And The Ability To Think Critically To Evaluate Complex Claims And Develop Effective Strategies For Resolution.
Excellent Communication And Negotiation Skills: As A Complex Claims Director, The Candidate Will Be Responsible For Communicating With Internal And External Stakeholders, Including Clients, Brokers, And Attorneys. They Should Have Excellent Written And Verbal Communication Skills, As Well As The Ability To Negotiate And Resolve Conflicts Effectively.
Financial Analysis
Communication
Time Management
Negotiation
Conflict Resolution
customer service
Analytical Thinking
Claims Management
Team Leadership
Risk assessment
Legal Knowledge
Problem Sol
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Complex Claims Director, Casualty in Alpharetta, GA, USA is $157,000 - $230,000 per year. This can vary depending on factors such as education, experience, and the specific company or organization the director is working for. Additionally, bonuses and other forms of compensation may also impact the overall salary for this position.
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.
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