Complex Claim Director, General Liability
Welcome to American International Group, where our passion for protecting businesses and individuals drives everything we do. We are currently seeking a highly experienced Complex Claim Director, General Liability to join our team and lead a talented group of professionals in handling complex and high-value general liability claims. In this role, you will have the opportunity to utilize your expertise and strategic thinking to effectively manage and resolve complex claims, ensuring the best outcomes for our clients. We are looking for a dynamic leader with a strong background in general liability claims and a demonstrated track record of success. If you are a driven and results-oriented professional with a passion for delivering exceptional customer service, we want to hear from you.
- Lead and manage a team of professionals in handling complex and high-value general liability claims.
- Utilize expertise and strategic thinking to effectively manage and resolve complex claims.
- Ensure the best outcomes for clients by providing guidance and direction to the team.
- Develop and implement strategies for efficient and effective claims handling.
- Oversee and monitor the progress of claims, ensuring timely and accurate resolution.
- Provide training and development opportunities for team members to enhance their skills and knowledge.
- Act as a point of contact for clients, maintaining strong relationships and delivering exceptional customer service.
- Stay up-to-date on industry trends and developments related to general liability claims to inform decision-making.
- Collaborate with internal departments and external partners to ensure successful claim resolution.
- Monitor and analyze claim data to identify trends and make recommendations for process improvements.
- Develop and maintain standard operating procedures and protocols for general liability claims.
- Manage and allocate resources effectively to meet business objectives and client needs.
- Communicate and report on claim status and progress to senior management.
- Represent the company in a professional manner at industry events and conferences.
- Uphold the company's values and code of conduct in all interactions and decisions.
Extensive Experience In Handling Complex General Liability Claims: The Ideal Candidate For This Role Should Have A Minimum Of 8-10 Years Of Experience In Handling Complex General Liability Claims, With A Demonstrable Track Record Of Successful Outcomes.
In-Depth Knowledge Of Insurance Policies And Regulations: A Complex Claim Director Must Possess A Thorough Understanding Of Insurance Policies, Coverage Limits, And Regulatory Requirements To Effectively Manage And Resolve Complex Claims.
Strong Leadership And Communication Skills: As A Leader In The Claims Department, The Complex Claim Director Must Have Excellent Communication Skills To Effectively Collaborate With Internal And External Stakeholders, Including Clients, Attorneys, And Insurance Adjusters.
Proven Ability To Analyze And Evaluate Claims: The Candidate Should Have A Strong Analytical Mindset And Be Able To Evaluate Complex Claims To Identify Potential Risks And Develop Effective Strategies For Resolution.
Experience In Managing A Team: The Complex Claim Director Will Be Responsible For Managing A Team Of Claims Professionals, Therefore, Prior Experience In Team Management And Leadership Is Essential For This Role.
Communication Skills
Negotiation skills
Attention to detail
Conflict Resolution
Analytical Thinking
Claims Management
Team Leadership
Risk assessment
Problem-Solving
Legal Knowledge
Insurance Expertise
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Complex Claim Director, General Liability in San Francisco, CA, USA is $180,000 - $230,000 per year. The exact salary may vary depending on the specific company, experience level, and other factors.
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.
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