American International Group

Complex Claim Director, General Liability

American International Group

Houston, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to American International Group, where we are committed to providing exceptional risk management services to our clients. We are seeking a highly experienced and dedicated Complex Claim Director, General Liability to join our team. In this role, you will be responsible for overseeing and managing complex general liability claims for our clients. As a key leader in our organization, you will utilize your expertise and strong leadership skills to deliver exceptional results and drive the success of our claims division. If you have a passion for problem-solving, a strong understanding of general liability insurance, and a proven track record of success in managing complex claims, we encourage you to apply for this exciting opportunity.

  1. Oversee and manage complex general liability claims for clients.
  2. Utilize strong leadership skills to drive the success of the claims division.
  3. Provide exceptional risk management services to clients.
  4. Develop and implement strategies for efficiently handling and resolving complex claims.
  5. Monitor and review claim processes to ensure compliance with company policies and procedures.
  6. Train and mentor claims team members on best practices for managing complex claims.
  7. Collaborate with other departments, such as underwriting and legal, to ensure a thorough understanding of each claim and its potential impact.
  8. Actively participate in claim reviews and provide recommendations for process improvements.
  9. Maintain a thorough understanding of general liability insurance policies and coverage.
  10. Analyze claim data and provide reports to upper management on claim trends and performance.
  11. Communicate effectively with clients, providing updates on claim status and resolution plans.
  12. Act as a subject matter expert for complex general liability claims, providing guidance and support to team members.
  13. Ensure timely and accurate claim documentation and record-keeping.
  14. Monitor and manage claim expenses to ensure cost-effectiveness.
  15. Stay current on industry trends and developments related to general liability claims.
  16. Foster a positive and collaborative work environment within the claims team.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Extensive Knowledge And Experience In Handling Complex General Liability Claims, Including Bodily Injury, Property Damage, And Professional Liability.

  • Strong Leadership Skills And Ability To Effectively Manage A Team Of Claims Professionals.

  • In-Depth Understanding Of Insurance Policies And Coverage Issues, As Well As State And Federal Laws And Regulations.

  • Excellent Analytical And Problem-Solving Abilities, With A Track Record Of Successfully Resolving Complex Claims.

  • Exceptional Communication And Negotiation Skills, With The Ability To Build And Maintain Relationships With Clients, Attorneys, And Other Stakeholders.

Required Skills
  • Financial Analysis

  • Communication Skills

  • Data Analysis

  • Negotiation

  • customer service

  • Claims Management

  • Team Leadership

  • Risk assessment

  • Coverage analysis

  • Legal

  • Litigation Strategy

  • Settlement Evaluation

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • flexibility

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Empathy

Compensation

According to JobzMall, the average salary range for a Complex Claim Director, General Liability in Houston, TX, USA is between $110,000 and $160,000 per year. However, this can vary depending on factors such as the size and location of the company, the individual's level of experience, and their specific job responsibilities. Some companies may also offer additional benefits and bonuses that can impact the overall salary range.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2024
Apply BeforeOctober 17th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started