
Claims Technical Controller - Desktop Assessor / Appraiser
Are you a detail-oriented individual with a strong background in claims assessment and technical expertise? Do you thrive in a fast-paced and dynamic environment? American International Group is seeking a skilled Claims Technical Controller - Desktop Assessor/Appraiser to join our team. In this role, you will be responsible for evaluating and analyzing claims data to determine accurate coverage and settlement amounts. As a key member of our claims department, you will play a critical role in ensuring the prompt and fair resolution of claims for our valued clients. If you have a passion for delivering exceptional customer service and possess the necessary qualifications, we invite you to apply for this exciting opportunity.
- Conduct thorough analysis and evaluation of claims data to accurately determine coverage and settlement amounts.
- Utilize technical expertise to assess complex claims and provide detailed reports and recommendations to support decision-making.
- Ensure compliance with company policies and procedures, as well as industry regulations and standards.
- Maintain a high level of accuracy and attention to detail in all aspects of claims assessment.
- Work efficiently in a fast-paced and dynamic environment to meet established deadlines.
- Collaborate with team members and other departments to resolve complex claims issues and provide exceptional customer service.
- Continuously update and maintain knowledge of industry trends, best practices, and emerging technologies related to claims assessment.
- Communicate effectively with clients, stakeholders, and third-party vendors to gather necessary information and provide updates on claim status.
- Identify and escalate potential fraud or suspicious claims activities to appropriate parties.
- Participate in training and development opportunities to enhance technical skills and knowledge.
- Adhere to confidentiality policies and handle sensitive information with discretion.
- Assist in the development and implementation of departmental goals and strategies.
- Maintain accurate and organized records and documentation related to claims assessment.
- Adhere to company values and promote a positive work culture.
- Perform other duties and responsibilities as assigned by management.
Bachelor's Degree In A Relevant Field Such As Insurance, Finance, Or Business Administration.
Excellent Analytical And Problem-Solving Skills, With The Ability To Assess And Evaluate Complex Claims.
Strong Knowledge Of Insurance Policies, Regulations, And Industry Best Practices.
Minimum Of 3 Years Experience In Claims Handling, Preferably In A Technical Or Analytical Role.
Proficiency In Computer Software And Technology, Including Claims Management Systems And Microsoft Office.
Data Analysis
Time Management
Problem Solving
Negotiation
customer service
Risk assessment
Fraud detection
Policy Interpretation
Insurance Knowledge
Claim Processing
Claims Investigation
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
Decision-making
According to JobzMall, the average salary range for a Claims Technical Controller - Desktop Assessor / Appraiser is between $50,000 and $70,000 per year. This can vary depending on the specific job duties, location, and experience level of the individual. Some companies may also offer bonuses and benefits in addition to the base salary.
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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