Claims Manager, International Casualty Home Claims

Welcome to American International Group (AIG), a leading global insurance organization providing a wide range of property casualty insurance, life insurance, retirement products, and other financial services to customers in more than 80 countries and jurisdictions. We are looking for a skilled and experienced Claims Manager to join our International Casualty Home Claims team, responsible for managing and overseeing the handling of complex claims for our international clients. As a Claims Manager, you will play a crucial role in ensuring the timely and accurate resolution of claims, while providing exceptional customer service to our clients. We are seeking a highly organized and detail-oriented individual with extensive knowledge of international insurance claims and a strong understanding of the global insurance market. If you are a dynamic problem-solver with a passion for delivering results and driving continuous improvement, we encourage you to apply for this exciting opportunity at AIG.

1. Oversee and manage the handling of complex claims for international clients.
2. Ensure timely and accurate resolution of claims.
3. Provide exceptional customer service to clients throughout the claims process.
4. Utilize extensive knowledge of international insurance claims to effectively manage and assess claims.
5. Monitor and analyze claims data to identify trends and opportunities for improvement.
6. Collaborate with internal teams and external stakeholders to gather necessary information for claims handling.
7. Develop and implement strategies to improve claims processes and increase efficiency.
8. Train and mentor claims team members on best practices and procedures.
9. Review and approve settlements within designated authority.
10. Conduct audits and quality checks to maintain compliance with company standards.
11. Maintain thorough and accurate documentation of claims and related activities.
12. Communicate with clients, brokers, and other stakeholders to provide updates and address any concerns.
13. Stay up-to-date on industry developments and changes in international insurance markets.
14. Represent the company in meetings and negotiations with clients and other parties.
15. Adhere to company policies and procedures, as well as regulatory requirements.
16. Manage and prioritize workload to meet deadlines and achieve key performance indicators.
17. Collaborate with other departments to ensure cross-functional alignment and support.
18. Act as a subject matter expert and resource for claims-related inquiries and issues.
19. Continuously seek opportunities for personal and professional development.
20. Uphold the values and mission of AIG in all interactions and activities.

According to JobzMall, the average salary range for a Claims Manager, International Casualty Home Claims in Charlotte, NC, USA is between $76,000 and $130,000 per year. This range can vary depending on factors such as experience, education, and the specific company or organization. Some companies may offer higher salaries for this position, especially for candidates with extensive experience and advanced degrees. Additionally, location, industry, and job responsibilities can also impact the salary range for this role.

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.