Claims Manager

Are you a highly organized and detail-oriented individual with a passion for leading and developing a team? Do you have experience in managing insurance claims and ensuring efficient and accurate processing? If so, American International Group (AIG) is seeking a skilled Claims Manager to join our team. As a Claims Manager, you will play a vital role in overseeing and guiding our team of claims professionals to provide exceptional service to our clients. We are looking for someone with strong leadership abilities, excellent communication skills, and a thorough understanding of insurance policies and procedures. If this sounds like you, we invite you to apply for this exciting opportunity with AIG.

1. Oversee and guide a team of claims professionals to ensure efficient and accurate processing of insurance claims.
2. Develop and implement strategies to improve the overall claims process and increase customer satisfaction.
3. Monitor and analyze team performance, providing feedback and coaching to ensure high-quality work.
4. Create and maintain a positive team culture that promotes collaboration, accountability, and continuous improvement.
5. Utilize strong leadership skills to motivate and inspire team members to deliver exceptional service to clients.
6. Stay updated on industry trends and changes in insurance policies and procedures to ensure compliance and accuracy in claims processing.
7. Act as a point of contact for escalated issues and handle complex claims as needed.
8. Collaborate with other departments, such as underwriting and legal, to resolve any issues or disputes related to claims.
9. Develop and maintain relationships with clients and stakeholders to ensure their needs are met and their expectations are exceeded.
10. Prepare and present reports to upper management on team performance, trends, and areas for improvement.
11. Participate in hiring, training, and evaluating team members to maintain a high-performing and skilled team.
12. Ensure all claims are processed in a timely and efficient manner, meeting company standards and regulatory requirements.
13. Continuously review and update claims processes and procedures to increase efficiency and accuracy.
14. Communicate with clients, brokers, and other stakeholders to provide updates and resolve any issues related to claims.
15. Maintain thorough and accurate records of all claims and related activities.

According to JobzMall, the average salary range for a Claims Manager in Atlanta, GA, USA is between $64,000 and $110,000 per year. This may vary depending on factors such as experience, industry, and company size. Some companies may also offer additional benefits and bonuses.

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.