American International Group

Mexico City, CDMX, Mexico
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As a Claims Analyst I at American International Group, you will play a crucial role in ensuring the accurate and efficient processing of insurance claims. You will have the opportunity to work with a diverse team and collaborate with various departments to provide exceptional customer service to our clients. We are seeking a motivated and detail-oriented individual with strong analytical skills to join our fast-paced and dynamic environment. If you are looking for a challenging yet rewarding career in the insurance industry, we encourage you to apply for this position.

  1. Process insurance claims accurately and efficiently in a timely manner.
  2. Collaborate with various departments and teams to ensure seamless claims processing.
  3. Provide excellent customer service to clients and address any concerns or inquiries regarding their claims.
  4. Utilize strong analytical skills to review and evaluate claim information, supporting documentation, and policy provisions.
  5. Identify and investigate any discrepancies or potential fraud in claims.
  6. Maintain accurate and organized records of all claims and related documentation.
  7. Stay current with industry regulations and company policies to ensure compliance in claims processing.
  8. Communicate effectively and professionally with clients, colleagues, and external parties involved in the claims process.
  9. Participate in team meetings and contribute ideas for process improvements and increased efficiency.
  10. Adhere to strict confidentiality protocols and handle sensitive information with discretion.
  11. Prioritize workload and meet designated performance metrics and deadlines.
  12. Proactively identify and escalate any issues or concerns that may impact claims processing.
  13. Continuously develop and improve skills and knowledge related to claims processing and the insurance industry.
  14. Represent the company in a positive and professional manner at all times.
  15. Uphold the company's values and promote a positive work culture.
Where is this job?
This job is located at Mexico City, CDMX, Mexico
Job Qualifications
  • Strong Analytical And Problem-Solving Skills.

  • Excellent Communication And Interpersonal Skills.

  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Knowledge Of Insurance Policies, Procedures, And Regulations.

  • At Least 2 Years Of Experience In Insurance Claims Analysis Or A Similar Role.

Required Skills
  • Communication Skills

  • Data Analysis

  • Time Management

  • Multitasking

  • Attention to detail

  • Negotiation

  • customer service

  • Claims Processing

  • Risk assessment

  • Problem-Solving

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Analyst I in Mexico City, CDMX, Mexico is between $17,000 - $35,000 Mexican pesos per month. This converts to approximately $905 - $1,870 USD per month, based on the current exchange rate. However, the exact salary may vary depending on the specific company, industry, and level of experience of the individual.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesSpanish
Job PostedFebruary 24th, 2026
Apply BeforeApril 27th, 2026
This job posting is from a verified source. 

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About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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